Job Overview
Compensation
Hourly
Exact $20.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Life insurance
short-term disability
Job Description
HEI Hotels & Resorts is a distinguished hospitality company known for managing a growing portfolio of exceptional properties across diverse locations. Committed to delivering premier guest experiences, HEI Hotels & Resorts emphasizes the importance of its dedicated associates who form the core of its success. Their philosophy reflects a work environment that values people, fosters professional development, and provides progressive training and tools for team members to thrive. The company takes pride in offering a culture rooted in respect, diversity, and the empowerment of its employees, ensuring that every property in their portfolio benefits from excellence at every level. By investing in their associates, HEI Hotels & Resorts creates opportunities for growth while providing competitive compensation and comprehensive benefits, making it an employer of choice in the hospitality industry.
Among their signature properties is the Embassy Suites Virginia Beach Oceanfront Resort, a premium all-suite hotel situated along the vibrant Virginia Beach coastline. This resort is designed to cater to both leisure and extended-stay travelers seeking an upscale yet family-friendly atmosphere. Featuring direct beach access, breathtaking ocean views, and a range of amenities tailored for maximum guest comfort, the resort offers an elevated food and beverage experience complemented by a dynamic coastal ambiance. Working at this resort means being part of a team that embraces hospitality at its finest, setting high standards to meet and exceed guest expectations. This specific position falls under the umbrella of hospitality services within the resort’s food and beverage department.
The role focuses on assisting the Outlet Manager with the daily operations of the restaurant, room service, and other food and beverage outlets. The primary objective is to ensure exceptional customer satisfaction through quality service, compliance with corporate and franchise policies, and adherence to federal, state, and local regulations. Additionally, this position plays a crucial role in supporting financial goals by overseeing service standards, staff performance, and communication across shifts. Responsibilities include monitoring and supervising service staff, maintaining cleanliness and setup standards, enforcing liquor service regulations, and assisting with menu education and event coordination. This job requires effective communication skills, the ability to motivate staff, and a proactive approach to problem-solving within a fast-paced hospitality environment.
This is an hourly position with a competitive wage of $20.00 per hour. The company values diverse experiences and welcomes candidates from all backgrounds, including those with U.S. military experience. HEI Hotels & Resorts is committed to equal employment opportunities, fostering an inclusive and diverse workplace where all employees can prosper.
Among their signature properties is the Embassy Suites Virginia Beach Oceanfront Resort, a premium all-suite hotel situated along the vibrant Virginia Beach coastline. This resort is designed to cater to both leisure and extended-stay travelers seeking an upscale yet family-friendly atmosphere. Featuring direct beach access, breathtaking ocean views, and a range of amenities tailored for maximum guest comfort, the resort offers an elevated food and beverage experience complemented by a dynamic coastal ambiance. Working at this resort means being part of a team that embraces hospitality at its finest, setting high standards to meet and exceed guest expectations. This specific position falls under the umbrella of hospitality services within the resort’s food and beverage department.
The role focuses on assisting the Outlet Manager with the daily operations of the restaurant, room service, and other food and beverage outlets. The primary objective is to ensure exceptional customer satisfaction through quality service, compliance with corporate and franchise policies, and adherence to federal, state, and local regulations. Additionally, this position plays a crucial role in supporting financial goals by overseeing service standards, staff performance, and communication across shifts. Responsibilities include monitoring and supervising service staff, maintaining cleanliness and setup standards, enforcing liquor service regulations, and assisting with menu education and event coordination. This job requires effective communication skills, the ability to motivate staff, and a proactive approach to problem-solving within a fast-paced hospitality environment.
This is an hourly position with a competitive wage of $20.00 per hour. The company values diverse experiences and welcomes candidates from all backgrounds, including those with U.S. military experience. HEI Hotels & Resorts is committed to equal employment opportunities, fostering an inclusive and diverse workplace where all employees can prosper.
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory or hospitality role preferred
- Ability to use point of sale systems
- Ability to lift and carry weight up to 50 pounds with or without reasonable accommodation
- Ability to push and pull carts of products weighing up to 150 pounds with or without reasonable accommodation
- Strong verbal and written communication skills
- Availability to comply with attendance rules and work regularly
Job Qualifications
- Ability to use point of sale
- Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation
- Ability to push and pull carts of products weighing up to 150 pounds with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Monitor servers and busperson adherence to all service standards
- Supervise service of guests, being watchful of signals from guests in need of service
- Assist manager to establish and monitor sidework duty completion
- Maintain bank to HEI Hotels and Resorts standards
- Read daily communication sheets from previous shift and prepare one for the following shift
- Check restaurant for cleanliness and set up
- Check service stands and aisle areas
- Check tables for cleanliness and proper set up
- Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages
- Communicate daily with restaurant manager with regard to special events, house counts, etc
- Assist restaurant manager in conducting menu classes and taste panels
- Communicate both verbally and in writing to provide clear direction to staff
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

