Job Overview
Compensation
Hourly
Range $27.90 - $34.40
Benefits
competitive salary
Quarterly performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Charitable opportunities
award-winning online training
Career development opportunities
Job Description
Shake Shack is a renowned hospitality brand that has grown rapidly from its humble beginnings as a hot dog cart in New York City's Madison Square Park to a leading restaurant chain known for its commitment to quality food and exceptional guest experiences. Founded by Danny Meyer, CEO of Union Square Hospitality Group and author of Setting the Table, Shake Shack has built a legacy rooted in fine dining values, community involvement, and a passion for hospitality excellence. The company is dedicated to standing for something good by fostering a positive work environment where team members feel valued, supported, and encouraged to grow both personally and professionally. Shake Shack believes in putting its people first, offering endless learning opportunities, hands-on mentorship, and the chance to make a lasting impact on the neighborhoods and communities it serves. Employees, affectionately called the #ShackFam, benefit from an inclusive culture that promotes fun, collaboration, and continuous development. Working at Shake Shack means joining a team that is focused on crafting unforgettable experiences for guests, ensuring every interaction reflects the brand's dedication to hospitality and community engagement.
The Restaurant Manager role at Shake Shack is pivotal to maintaining the brand's reputation for superior service and operational excellence. This position requires an experienced leader who can manage daily restaurant operations effectively, ensuring that guests receive outstanding service and satisfaction at all times. The manager is responsible for training and motivating team members on all aspects of Shack operations, promoting a culture of excellence through coaching and leadership. Key responsibilities include managing personnel, overseeing food preparation and safety standards, and implementing community-based initiatives to enhance brand presence through local events and word-of-mouth marketing. The role demands a hands-on approach to leadership with a focus on driving team performance and fostering a safe, compliant, and welcoming environment. Shake Shack offers a competitive salary ranging from $27.90 to $34.40 per hour, plus quarterly performance bonuses, medical, dental and vision coverage, and a 401(k) plan with company match. The position also includes paid time off starting at three weeks, charitable giving opportunities, award-winning online training, and extensive career development resources. This is an excellent opportunity for a dedicated restaurant management professional eager to thrive in a fast-paced, high-volume environment with meaningful growth potential and the chance to be part of an iconic brand committed to doing the right thing.
The Restaurant Manager role at Shake Shack is pivotal to maintaining the brand's reputation for superior service and operational excellence. This position requires an experienced leader who can manage daily restaurant operations effectively, ensuring that guests receive outstanding service and satisfaction at all times. The manager is responsible for training and motivating team members on all aspects of Shack operations, promoting a culture of excellence through coaching and leadership. Key responsibilities include managing personnel, overseeing food preparation and safety standards, and implementing community-based initiatives to enhance brand presence through local events and word-of-mouth marketing. The role demands a hands-on approach to leadership with a focus on driving team performance and fostering a safe, compliant, and welcoming environment. Shake Shack offers a competitive salary ranging from $27.90 to $34.40 per hour, plus quarterly performance bonuses, medical, dental and vision coverage, and a 401(k) plan with company match. The position also includes paid time off starting at three weeks, charitable giving opportunities, award-winning online training, and extensive career development resources. This is an excellent opportunity for a dedicated restaurant management professional eager to thrive in a fast-paced, high-volume environment with meaningful growth potential and the chance to be part of an iconic brand committed to doing the right thing.
Job Requirements
- High school diploma or equivalent
- 2-3 years of experience in restaurant management
- Knowledge of food safety and sanitation standards
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work flexible hours including weekends and holidays
- Food handler certification preferred
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- Train team members on all aspects of the Shack operations
- Motivate and manage team members to provide highest level of hospitality
- Demonstrate leadership with a focus on coaching and achieving excellence
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- Ensure compliance with sanitation and safety regulations
Job Location
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