Restaurant Supervisor

Pyramid Global Hospitality is a premier hospitality management company that oversees a diverse portfolio of more than 200 hotels and resorts across the United States, Caribbean, and Europe. With over 18,000 associates, Pyramid has established a reputation for operational excellence, exceptional service, and long-term partner relationships. The company’s vast platform includes Benchmark Resorts & Hotels, a collection of unique independent properties; Axiom Hospitality, its European hotel management arm; and PYRAMIDWORKS that offers integrated workplace and facility services. Operating corporate headquarters in Boston, The Woodlands in Texas, and London, Pyramid combines the global scale and resources of a major enterprise with a localized, hands-on approach to management. The culture at Pyramid places its people at the center, emphasizing respect, empowerment, and career growth. Associates have opportunities to collaborate with experienced leaders, participate in meaningful projects, and gain exposure to a wide array of properties and brands. This inclusive and supportive environment has earned Pyramid recognition from respected media outlets and travel entities as one of the best places to work and a top hospitality provider.

The DoubleTree By Hilton Hotel Manchester Downtown, a member of the Pyramid Global Hospitality family, stands out as a premier full-service hotel in Manchester, New Hampshire. As part of this vibrant and growing property, the Restaurant Supervisor position offers a dynamic career opportunity within the Food & Beverage category on a full-time basis. The role comes with a competitive starting wage of $21.00 per hour, along with a comprehensive benefits package that includes medical, dental, vision insurance, retirement plans with company matching, quarterly bonuses, and various employee perks. The position is vital in ensuring the smooth functioning and superior guest experience in the hotel’s multiple dining outlets, including the restaurant, lounge, room service, honors lounge, and employee cafeteria.

The Restaurant Supervisor’s core responsibility is to work alongside restaurant management to oversee daily operations and guide the staff in delivering unparalleled guest service. This involves handling opening and closing procedures, maintaining cleanliness standards, and fostering a cooperative team environment by assisting coworkers as needed. The ideal candidate will bring prior experience in restaurant service—specifically within luxury hotels or full-service restaurants—and possess strong organizational skills, excellent guest service acumen, and the ability to make quick decisions in high-pressure situations. Familiarity with Micros point-of-sale systems is highly desirable.

This role promises a supportive culture that values both guest and employee satisfaction, making it a rewarding environment for individuals passionate about hospitality. Employees enjoy weekly paychecks every Friday, free meals during shifts, free parking, and unique travel benefits at Hilton properties worldwide. Beyond the tangible benefits, the Restaurant Supervisor has the chance to grow professionally within Pyramid’s extensive hotel network, gaining valuable leadership experience and contributing to the memorable guest experiences that define the DoubleTree brand. Joining this team means becoming part of a company that honors diversity, nurtures talent, and prioritizes a positive work-life balance in the heart of downtown Manchester.