Restaurant Supervisor

Sandy Springs, GA, USA|

Job Overview

Compensation

Salary

Range $42,800.00 - $60,300.00

Benefits

weekly pay

performance bonuses

meal discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k plan

Paid Time Off

Paid parental leave

Employee assistance program

Commuter Benefits

flexible spending accounts

Dependent care accounts

development opportunities

Job Description

Shake Shack is a renowned hospitality brand that has rapidly grown from a humble hot dog cart in New York City's Madison Square Park to an internationally recognized leader in the restaurant industry. Founded by Danny Meyer, a highly respected figure in the hospitality sector and CEO of Union Square Hospitality Group, Shake Shack embodies a vibrant culture built on quality, hospitality, and community engagement. What began as a small venture with the purpose of giving back to the community has evolved into a global phenomenon celebrated for its commitment to excellence, innovation, and social responsibility. Shake Shack's dedication to 'Standing for Something Good' is reflected in every aspect of its operations, from the food it serves to the workplaces it cultivates. Working at Shake Shack means becoming part of the #ShackFam, a community that values diversity, inclusivity, and providing opportunities for professional growth and personal development. Employees enjoy an environment where they can bring their authentic selves, grow their careers through hands-on mentorship, and positively impact their neighborhoods and communities.

The role of Restaurant General Manager at Shake Shack is pivotal to maintaining the brand’s high standards and ensuring an outstanding experience for guests. This position calls for a highly motivated leader with at least three years of experience in high-volume, fast-paced restaurant management. As a Restaurant General Manager, you will lead, coach, and develop your team, implementing company policies to uphold health and safety standards while driving sales and profitability. You will be responsible for managing inventory, scheduling, payroll, and budgeting, ensuring financial goals are consistently met or exceeded. Your leadership will set the tone for a culture of hospitality, teamwork, and operational excellence. Beyond managing daily restaurant operations, you will also serve as the face of Shake Shack in your local community by promoting the brand and participating in events that foster customer loyalty and community connections. This role offers an exceptional opportunity to grow professionally within a company that values innovation, employee well-being, and community impact. Shake Shack supports its managers with comprehensive training, development opportunities, and a fun, inclusive workplace environment, inviting you to be part of something truly meaningful while advancing your career in hospitality.

Job Requirements

Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
ability to learn and train others on all aspects of the Shack operations
demonstrated ability to champion hospitality and motivate team members
strong leadership skills with a focus on coaching and achieving excellence
knowledgeable in all financial aspects of business operations
minimum 3 years of profit and loss responsibilities
food handler certification preferred
willingness to work flexible hours

Job Qualifications

Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
ability to learn and train others on all aspects of the Shack operations
demonstrated ability to champion hospitality and motivate team members
strong leadership skills with a focus on coaching and achieving excellence
knowledgeable in all financial aspects of business operations
minimum 3 years of profit and loss responsibilities
food handler certification preferred
willingness to work flexible hours

Job Duties

Lead, coach and develop team members
manage inventory, quality, and safety protocols
meet and exceed financial and profitability goals by managing budget
maintain top-notch standards of excellence and hospitality
drive sales and profits while developing people
implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
manage payroll and scheduling
promote the brand in the local community through word-of-mouth and restaurant events