Restaurant Supervisor

Provo, UT, USA|

Job Overview

Benefits

weekly pay

performance bonuses

meal discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k plan with company match

Paid Time Off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

flexible spending accounts

Dependent care accounts

development opportunities

Job Description

Shake Shack is a renowned hospitality brand that originated from a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind the Union Square Hospitality Group and author of the bestselling book 'Setting the Table,' Shake Shack has evolved into one of the fastest-growing names in the restaurant industry. From its very beginning, emphasizing community support by donating proceeds to park beautification, Shake Shack has maintained a strong commitment to giving back and delivering high-quality food paired with exceptional hospitality. Today, Shake Shack operates multiple locations nationwide, known for a friendly, inclusive culture where team members—affectionately known as the "#ShackFam"—are empowered to learn, grow, and make lasting contributions to their communities. The company places its people at the core of its success, fostering a workplace where diversity is celebrated, ideas are encouraged, and collaboration is second nature.

The Restaurant Manager role at Shake Shack is a pivotal position responsible for overseeing daily restaurant operations to ensure that guests receive superior service and memorable experiences. This role demands leadership qualities that inspire and motivate team members to achieve excellence while promoting the brand within the local community through events and word-of-mouth outreach. As part of the business's backbone, the Restaurant Manager ensures compliance with sanitation, safety, and health regulations, while adeptly managing personnel, food preparation, purchasing, and overall operational efficiency. Candidates should bring 2 to 3 years of restaurant management experience in a fast-paced, high-volume environment, demonstrating proficiency in operational knowledge and financial acumen. The role requires a commitment to flexible working hours and a passion for coaching employees at every level to deliver top-tier hospitality. Those who join Shake Shack benefit from extensive mentorship, comprehensive training, and significant opportunities for career growth—all within an engaging and fun atmosphere. Employees also enjoy competitive compensation, weekly pay, and performance bonuses, reflecting Shake Shack's dedication to recognizing hard work and talent. This dynamic opportunity promises a meaningful career where you can truly be part of something good and make a difference every day.

Job Requirements

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
food handler certification preferred
willingness to work flexible hours

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
aptitude for leading, coaching, and driving excellence at every level
understanding of financial aspects of business operations
food handler certification preferred
willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
train team members on all aspects of the Shack operations
motivate and manage team members to provide highest level of hospitality
demonstrate leadership with a focus on coaching and achieving excellence
develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
ensure compliance with sanitation and safety regulations