
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.00
Benefits
Opportunities for advancement
Job Description
SSP America operates a diverse portfolio of restaurant brands at Newark Liberty International Airport, including notable names such as Flavortown, Jersey Mike's, Felina, Playa Bowls, Sora Sushi, Smokehouse, and more. As a prominent player in the quick service and fast casual dining sector, SSP America is committed to delivering exceptional food and beverage experiences to travelers while fostering a dynamic work environment. The company emphasizes a culture of inclusivity, safety, and career growth, offering full-time employment with full benefits and opportunities for advancement within the organization. The wage for this role is $23.00 per hour, with eligibility for the Healthy Terminal Act Stipend, making it a competitive offer for candidates seeking stability and growth in the foodservice industry.
The role of a Shift Supervisor at SSP America is pivotal to the successful operation of its restaurant outlets at the airport. As a Shift Supervisor, you will lead a team by example, creating a positive and engaging atmosphere for both employees and guests. Your responsibilities will encompass ensuring that all team members adhere to company standards, maintain cleanliness and safety protocols, and provide exceptional customer service. This position requires strong leadership, multitasking abilities, and communication skills to effectively manage the shift activities and address any issues promptly. You will be instrumental in upholding food safety standards, supported by knowledge and preferred ServSafe certification.
Working as a Shift Supervisor with SSP America means being part of a larger mission to enhance the dining experience for travelers while nurturing employee growth and teamwork. The role offers a fulfilling career path, where individuals passionate about quick service and fast casual dining can thrive and progress. SSP America's commitment to equal opportunity employment ensures a respectful and supportive environment, welcoming diverse candidates and providing reasonable accommodations during the hiring process. This role is ideal for those with prior experience in fast-food or quick-service settings who seek a leadership position within a well-established and reputable company.
The role of a Shift Supervisor at SSP America is pivotal to the successful operation of its restaurant outlets at the airport. As a Shift Supervisor, you will lead a team by example, creating a positive and engaging atmosphere for both employees and guests. Your responsibilities will encompass ensuring that all team members adhere to company standards, maintain cleanliness and safety protocols, and provide exceptional customer service. This position requires strong leadership, multitasking abilities, and communication skills to effectively manage the shift activities and address any issues promptly. You will be instrumental in upholding food safety standards, supported by knowledge and preferred ServSafe certification.
Working as a Shift Supervisor with SSP America means being part of a larger mission to enhance the dining experience for travelers while nurturing employee growth and teamwork. The role offers a fulfilling career path, where individuals passionate about quick service and fast casual dining can thrive and progress. SSP America's commitment to equal opportunity employment ensures a respectful and supportive environment, welcoming diverse candidates and providing reasonable accommodations during the hiring process. This role is ideal for those with prior experience in fast-food or quick-service settings who seek a leadership position within a well-established and reputable company.
Job Requirements
- Previous experience leading a team in a quick service restaurant or fast-food environment
- ServSafe certification preferred
- Knowledge of food safety
- Basic computer skills
- Ability to multi-task
- Strong leadership and communication skills
Job Qualifications
- Previous experience leading a team in a quick service restaurant or fast-food environment
- ServSafe certification preferred
- Knowledge of food safety
- Basic computer skills
- Strong leadership and communication skills
- Ability to multi-task
Job Duties
- Lead the team during shifts to maintain a positive and engaging atmosphere
- Ensure best practices are followed for food safety and customer service
- Hold team members accountable for cleanliness and safety standards
- Manage multitasking demands and solve operational challenges promptly
- Communicate effectively with team and management to ensure smooth operations
- Support the training and development of team members
- Maintain compliance with health and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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