Shake Shack logo

Restaurant Supervisor

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $58,032.00 - $71,552.00
clock

Work Schedule

Flexible
diamond

Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a renowned hospitality company that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and the acclaimed author of Setting the Table, Shake Shack has blossomed into one of the fastest-growing hospitality brands globally. Initially, the proceeds from the cart were donated to park beautification efforts, highlighting the company's deep-rooted commitment to community and social responsibility. Over time, the brand evolved, constructing a permanent stand and expanding its reach, gaining loyal fans who appreciate its high-quality food and exceptional hospitality. Shake Shack is celebrated not only for its delicious offerings but also for its vibrant work culture, which values inclusivity, teamwork, and continuous growth.

The role available at Shake Shack is a Restaurant Manager position that offers a chance to join a passionate #ShackFam team. As a Restaurant Manager, you will be responsible for overseeing daily restaurant operations to ensure superior service and guest satisfaction. This role is vital in maintaining the company's high standards and reputation for hospitality. You will lead by example, motivating and coaching team members to deliver the best experience possible to every guest that walks through the door. The position emphasizes developing leadership skills through hands-on mentorship and training, providing ample opportunities for personal and professional growth in a fun and supportive environment.

The job entails planning and implementing community engagement initiatives to promote the Shake Shack brand locally, leveraging word-of-mouth and special restaurant events. Compliance with sanitation and safety regulations is critical, ensuring that all operations adhere to health and safety standards. This role demands a leader who is not only experienced in managing fast-paced, high-volume restaurant settings but also passionate about fostering a positive culture and driving business success. Shake Shack offers a salary range of $58,032 - $71,552, along with a variety of employee benefits, making it an attractive opportunity for individuals seeking a rewarding career in hospitality management. Joining Shake Shack means becoming part of a company that stands for something good, continuously strives for excellence, and values every team member's contribution.

Job Requirements

  • High school diploma or equivalent
  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant environment
  • knowledge of sanitation and safety regulations
  • strong leadership and coaching skills
  • excellent interpersonal and communication abilities
  • ability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef