Restaurant Supervisor

The Elderwood Restaurant is part of Charlestowne Hotels, a respected hospitality group known for its commitment to excellence in guest service and quality dining experiences. As a full-service restaurant, Elderwood offers a warm and welcoming atmosphere where guests enjoy exceptional food and beverage service. This establishment prides itself on delivering high customer satisfaction through carefully trained staff and attention to every detail from ambiance to menu offerings. Employees benefit from a supportive work environment complemented by comprehensive benefits that include health insurance, dental insurance, paid time off, and employee discounts, ensuring their well-being and job satisfaction.

This full-time opportunity for a Restaurant Supervisor at Elderwood Restaurant is an integral leadership role that requires strong food service and bar experience alongside outstanding guest service and team leadership capabilities. The Restaurant Supervisor will be responsible for overseeing front-of-house restaurant operations and service staff, ensuring that training standards meet the brand's expectations. Earning $22 per hour, this position involves maintaining exemplary levels of guest service, cleanliness, and safety within the restaurant environment. The role demands flexibility to work evenings, weekends, holidays, and late hours as needed to meet operational requirements.

A successful candidate will excel at creating memorable dining experiences, demonstrating a positive and upbeat attitude while enforcing the company’s culture and service standards. Key responsibilities include supervising and developing the service staff, managing cash deposits, conducting opening and closing duties, and ensuring that every guest’s expectations are exceeded from arrival to departure. The Supervisor will also coordinate closely with kitchen staff to guarantee food quality and engage actively in service delivery, including assisting with preparation and plating when necessary.

Beyond day-to-day operational oversight, the Restaurant Supervisor will play a critical role in fostering a service-first work environment where employees are motivated, guests feel valued, and the establishment operates smoothly and efficiently. The ability to communicate effectively in English with both guests and coworkers is essential, along with knowledge of food safety laws and procedures. Experience with POS systems, reservation software, and basic cooking skills will support optimal performance in this role.

Workplace physical demands include the ability to perform various physical tasks such as reaching, bending, lifting up to 50 pounds, and pushing or pulling carts. The role requires a commitment to punctuality, attention to detail, and upholding professional grooming and appearance standards. The Elderwood Restaurant Supervisor is also tasked with maintaining confidentiality of proprietary information and protecting company assets, ensuring the integrity and reputation of the establishment.

Overall, this position offers a rewarding career path for an experienced food and beverage professional eager to contribute to a dynamic, guest-focused team within the hospitality industry. The Elderwood Restaurant values leadership, teamwork, and guest satisfaction as cornerstones of its success, making it an excellent place for career growth and development in restaurant management.