Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Tuition Assistance
discounted room rates
Paid training and development
Job Description
About the Company:
Concord Hotels is a prominent hospitality group known for delivering exceptional guest experiences across its diverse portfolio of hotels. Our establishments are recognized for their commitment to quality, integrity, and community, striving to provide comfort and memorable stays for travelers worldwide. We pride ourselves on cultivating an "Associate First" culture, which values diversity, personal development, and work-life balance. With a strong foundation built on five Cornerstones - Quality, Integrity, Community, Profitability, and Fun - Concord invests in its employees through comprehensive training and offers numerous opportunities for career advancement.
About the Role: We are currently seeking a Restaurant Supervisor to join our dynamic Food and Beverage team at one of our full-service hotel dining and beverage outlets. This role is perfect for an energetic and experienced individual who is passionate about serving others and excelling in the hospitality industry. The Restaurant Supervisor is pivotal in ensuring seamless and high-quality service across our dining, lounge, banquet, and kitchen outlets. This position involves supervising various food and beverage operations, leading a team of committed associates, and helping manage daily activities to maintain excellence in service delivery.
This full-time position offers competitive wages along with an extensive benefits package that includes medical, dental, vision, life insurance, short-term and long-term disability plans, 401(k) options, tuition assistance, and discounted room rates across Concord hotels. The Restaurant Supervisor will not only direct operational efforts but also foster a positive and collaborative team environment where associates can grow and thrive. Responsibilities include supervising kitchen and restaurant staff, training employees on best practices for food preparation, presentation, and sanitation, and resolving any issues promptly to uphold the highest standards of guest satisfaction.
The ideal candidate should have a demonstrated track record of leadership within full-service restaurant settings, possess knowledge of beverage cost management and sequence of service, and be comfortable using Micros or similar point-of-sale systems. Strong interpersonal and communication skills are essential, as is a hands-on approach to leadership. This role plays a significant part in promoting Concord's reputation and driving positive word-of-mouth by delivering impressive guest experiences. If you value teamwork, quality, and excellent service, and seek a workplace that embraces and supports your professional growth, this opportunity with Concord may be the ideal next step in your hospitality career.
About the Role: We are currently seeking a Restaurant Supervisor to join our dynamic Food and Beverage team at one of our full-service hotel dining and beverage outlets. This role is perfect for an energetic and experienced individual who is passionate about serving others and excelling in the hospitality industry. The Restaurant Supervisor is pivotal in ensuring seamless and high-quality service across our dining, lounge, banquet, and kitchen outlets. This position involves supervising various food and beverage operations, leading a team of committed associates, and helping manage daily activities to maintain excellence in service delivery.
This full-time position offers competitive wages along with an extensive benefits package that includes medical, dental, vision, life insurance, short-term and long-term disability plans, 401(k) options, tuition assistance, and discounted room rates across Concord hotels. The Restaurant Supervisor will not only direct operational efforts but also foster a positive and collaborative team environment where associates can grow and thrive. Responsibilities include supervising kitchen and restaurant staff, training employees on best practices for food preparation, presentation, and sanitation, and resolving any issues promptly to uphold the highest standards of guest satisfaction.
The ideal candidate should have a demonstrated track record of leadership within full-service restaurant settings, possess knowledge of beverage cost management and sequence of service, and be comfortable using Micros or similar point-of-sale systems. Strong interpersonal and communication skills are essential, as is a hands-on approach to leadership. This role plays a significant part in promoting Concord's reputation and driving positive word-of-mouth by delivering impressive guest experiences. If you value teamwork, quality, and excellent service, and seek a workplace that embraces and supports your professional growth, this opportunity with Concord may be the ideal next step in your hospitality career.
Job Requirements
- High school diploma or equivalent
- Previous supervisory experience in the food and beverage industry
- Knowledge of food safety and sanitation standards
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong leadership and team-building skills
- Effective verbal and written communication skills
- Ability to handle stressful situations calmly and professionally
Job Qualifications
- Experience in a supervisory role within full-service restaurants
- Knowledge of beverage cost control and sequence of service
- Proficiency in Micros or similar POS systems preferred
- Excellent communication and interpersonal skills
- Hands-on leadership approach
- Ability to train and mentor associates
- Strong organizational and problem-solving skills
Job Duties
- Direct the operational efforts and strategies of all kitchen outlets
- Supervise kitchen staff as well as restaurant, lounge, banquet, utility, and sanitation associates
- Provide supervisory guidance, aid, and counsel for all kitchen and restaurant associates
- Train all kitchen associates on proper seasoning, food production techniques, plate presentation, display work, cleaning, and sanitation
- Assist in writing schedules, evaluating associates, and directing personnel
- Maintain open verbal and written communication between management and associates
- Write and present disciplinary actions as needed
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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