
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a well-established company known for managing a diverse portfolio of quality hotel properties across the United States. As a hospitality-focused organization, Concord Hospitality is dedicated to providing exceptional customer service, outstanding quality accommodations, and a positive working environment for its associates. The company prides itself on an "Associate First" culture that emphasizes personal development, work-life balance, and inclusivity. With a commitment to building strong community ties and nurturing a culture of FUN, Concord maintains five guiding principles: Quality, Integrity, Community, Profitability, and FUN. These cornerstones shape the work environment and foster a supportive, growth-oriented atmosphere for all team members. Concord Hospitality continues to invest in its associates by offering robust training and career advancement opportunities, supporting employees from internship levels to executive leadership roles, and encouraging diversity and inclusion in the workplace.
The role of Restaurant Supervisor at Concord Hospitality is a vital position that demands an experienced, dynamic individual to oversee operations in food and beverage outlets, ensuring smooth service and adherence to high standards. This full-time role focuses on directing multiple divisions within the restaurant environment, including the lounge, banquet services, kitchen, and sanitation teams. The Restaurant Supervisor is responsible for supervising a diverse team of associates, training staff in food preparation and presentation, maintaining strict sanitation and service standards, and ensuring high quality in every dish served. The individual will coordinate schedules, evaluate performance, and maintain effective communication between management and staff to promote a collaborative and productive workplace. Additionally, this role requires problem-solving skills to swiftly address and resolve operational issues. Participation in meetings related to sales, food and beverage trends, and inventory management is crucial. The Restaurant Supervisor also contributes to cost control, supports food service operations across the hotel as needed, and upholds the values and mission of Concord Hospitality. The position offers competitive wages alongside comprehensive benefits including medical, dental, vision insurance, life insurance, and a 401(k) plan with company match. As part of Concord's team, the Restaurant Supervisor benefits from tuition assistance, discounted hotel room rates, and various training and development opportunities designed for career growth and advancement.
The role of Restaurant Supervisor at Concord Hospitality is a vital position that demands an experienced, dynamic individual to oversee operations in food and beverage outlets, ensuring smooth service and adherence to high standards. This full-time role focuses on directing multiple divisions within the restaurant environment, including the lounge, banquet services, kitchen, and sanitation teams. The Restaurant Supervisor is responsible for supervising a diverse team of associates, training staff in food preparation and presentation, maintaining strict sanitation and service standards, and ensuring high quality in every dish served. The individual will coordinate schedules, evaluate performance, and maintain effective communication between management and staff to promote a collaborative and productive workplace. Additionally, this role requires problem-solving skills to swiftly address and resolve operational issues. Participation in meetings related to sales, food and beverage trends, and inventory management is crucial. The Restaurant Supervisor also contributes to cost control, supports food service operations across the hotel as needed, and upholds the values and mission of Concord Hospitality. The position offers competitive wages alongside comprehensive benefits including medical, dental, vision insurance, life insurance, and a 401(k) plan with company match. As part of Concord's team, the Restaurant Supervisor benefits from tuition assistance, discounted hotel room rates, and various training and development opportunities designed for career growth and advancement.
Job Requirements
- Previous supervisory experience in full-service restaurants
- Knowledge of beverage cost controls and sequence of service
- Micros system experience preferred
- Strong communication and interpersonal skills
- Hands-on leadership style with a passion for hospitality
- Ability to work varied shifts, including nights, weekends, and holidays
Job Qualifications
- Previous supervisory experience in full-service restaurants
- Knowledge of beverage cost controls and sequence of service
- Micros system experience preferred
- Strong communication and interpersonal skills
- Hands-on leadership style with a passion for hospitality
- Ability to work varied shifts, including nights, weekends, and holidays
Job Duties
- Direct the operational efforts and strategies of all food and beverage outlets
- Supervise restaurant, lounge, banquet, kitchen, utility, and sanitation associates
- Train associates on food preparation, seasoning, plate presentation, sanitation, and service standards
- Assist with scheduling, evaluating, and guiding associates
- Maintain open communication between management and staff
- Administer disciplinary actions when necessary
- Ensure associates have the tools and equipment needed to perform their jobs
- Take immediate action to resolve operational issues in the kitchen or restaurant
- Participate in weekly staff, sales, and food and beverage meetings, as well as monthly inventory
- Ensure all food served meets quality standards and is prepared according to recipes
- Support food service operations across the hotel as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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