Restaurant Supervisor

HHM Hotels is a renowned hospitality company recognized for delivering exceptional guest experiences through luxury accommodations and impeccable service. The brand is part of the Echelon Luxury & Lifestyle division, which sets high standards for comfort, elegance, and sustainability. As a leading player in the hotel industry, HHM Hotels prioritizes inclusivity, equal opportunity, and community respect, making it a favorable employer with a strong commitment to diversity and excellence. The company fosters a culture centered around the values of "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It," ensuring that team members are empowered, motivated, and engaged in providing world-class hospitality services.

The Restaurant Supervisor position offers an exciting opportunity to contribute directly to the dining service operations within a luxury hotel setting. This role involves overseeing the smooth daily functioning of the restaurant to ensure guest satisfaction aligns with both brand and hotel standards. Supervisors play a vital role in maintaining the quality of service, managing staff performance, and promoting sustainable practices consistent with HHM's EarthView program. This position is designed for individuals passionate about hospitality, customer service, and team leadership, providing a clear career pathway leading toward Restaurant Manager and Food and Beverage Director roles within the company. The Restaurant Supervisor will be responsible for recruiting, training, scheduling, and coaching restaurant associates, fostering a positive and productive work environment. Financial responsibilities such as cash handling, deposit preparation, and payroll management are essential elements of this role, ensuring operational efficiency and accuracy.

Furthermore, the supervisor is instrumental in managing vendor relationships, forecasting staffing and supply needs, and promptly resolving customer complaints to elevate the guest dining experience. The position requires adherence to safety protocols, including the use of protective equipment and compliance with OSHA and MSDS standards. The role demands physical stamina, as it requires standing for long periods, walking, and manual tasks such as lifting up to 25 pounds. Working hours may vary and include weekends and holidays, underscoring the need for flexibility and dedication.

At HHM Hotels, the Restaurant Supervisor is more than just a managerial figure; they are a key driver for hospitality excellence and sustainability within the food and beverage division. Team members here are encouraged to embody the company’s core beliefs, exemplify outstanding service delivery, and engage in continuous learning and development. Joining HHM Hotels means becoming part of a respected hospitality brand renowned for its commitment to quality, community, and career advancement opportunities in a supportive and dynamic work environment.