Restaurant Supervisor

HHM Hotels is a distinguished hospitality company known for its commitment to excellence, sustainable practices, and delivering outstanding guest experiences. With a presence in various locations, HHM Hotels prides itself on providing top-tier accommodations and services that cater to both leisure and business travelers. HHM Hotels has established itself as a leader in the hospitality industry by embracing core values such as integrity, innovation, and commitment to quality service. The company is dedicated to maintaining a work environment that fosters growth, collaboration, and respect for both guests and employees. Through its EarthView sustainability program, HHM Hotels emphasizes environmental responsibility and strives to implement sustainable practices throughout its operations.

The Restaurant Supervisor role at HHM Hotels is a vital position responsible for overseeing restaurant operations in accordance with brand and hotel guest service standards, as well as sustainability initiatives. This role is centered on ensuring a high level of service and guest satisfaction by managing daily activities and supporting the restaurant team. The supervisor plays an essential role in upholding the HHM core values such as "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It." Key responsibilities include interviewing, selecting, training, scheduling, coaching, and supporting restaurant associates to ensure they perform according to the established standards. The position requires hands-on management including overseeing cash handling, deposit preparation, and payroll activities. It also involves resolving customer complaints related to food and beverage service, forecasting staff and supply requirements based on the menu, and ensuring compliance with safety and sustainability guidelines.

An important aspect of the role is fostering positive working relationships with vendors and other stakeholders to support smooth operations. The Restaurant Supervisor is tasked with practicing and promoting safe work habits, adhering to OSHA and MSDS standards, and playing an active role in HHM Hotels' EarthView sustainability program. The dynamic and customer-focused environment means that the supervisor must be adaptable, proactive, and dedicated to providing exceptional service. This position offers a potential career path leading to roles such as Restaurant Manager and Food and Beverage Director, providing opportunities for professional growth within the company. Candidates should be prepared to work varied schedules, including holidays and weekends, and be physically capable of standing for extended periods, lifting up to 25 pounds, and performing other physical duties required in a restaurant setting. This role is ideal for individuals passionate about hospitality, with a strong leadership capability, and a desire to contribute to a sustainable and guest-centric operation.