Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Benefits
Free Meal Every Shift
room discounts
Discounts at restaurants and leisure facilities
Movie theater coupons
Career growth opportunities
Early wage access
Paid Time Off
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k with employer match
Job Description
Marcus Hotels & Resorts is a prestigious division of The Marcus Corporation, renowned for over 60 years of operational and service excellence in the hospitality industry. With a portfolio of 15 hotels and resorts throughout the United States, the company prides itself on creating extraordinary experiences for both guests and associates. Each property showcases its unique character and style, providing guests with a world-class, memorable stay. The Omaha Marriott at the Capital District, an upscale hotel centrally located in downtown Omaha, reflects this dedication to exceptional hospitality and stands as one of the leading hotels in the city. Known for its superior style and commitment to world-class service, the hotel offers an inviting environment for travelers and guests seeking quality accommodations and dining experiences. Employees are valued as essential contributors to the hotel’s success, and the company fosters a supportive and growth-oriented workplace.
The role of Restaurant Supervisor at the Omaha Marriott is an exciting opportunity for those passionate about hospitality and the food and beverage industry. This position involves leading a vibrant, high-energy team dedicated to delivering excellent dining experiences. As a Restaurant Supervisor, you are entrusted with ongoing training and motivating staff to drive service excellence and ensure smooth daily operations. This role is pivotal in upholding the company’s brand and service standards while providing exceptional guest interactions to encourage repeat visits. The position requires versatility, with responsibilities spanning front-of-house tasks such as serving, cashiering, and expediting, as well as back-of-house activities. You will manage staff supervision during the manager’s absence, monitor food quality, cleanliness, and sanitation, and proactively handle inventory and cost controls.
The job calls for strong customer service skills and the ability to handle guest concerns with diplomacy and patience. Effective use of POS systems is necessary for accurate billing, revenue tracking, and enhancing service efficiency. The role also requires professionalism, supporting hotel policies, and maintaining a polished appearance at all times. The position offers a competitive pay rate starting at $15 per hour plus tips and provides a comprehensive benefits package including medical, dental, and vision insurance, paid time off, flexible scheduling, and opportunities for career advancement within Marcus Hotels & Resorts. This role offers a rewarding career path with opportunities to transfer among properties, gaining diverse experience in a supportive environment. The Omaha Marriott highly values diversity and inclusion, being an equal opportunity employer dedicated to creating an inclusive workplace. This role is ideal for candidates who thrive in fast-paced, dynamic settings and are eager to grow their hospitality careers in a premier hotel setting.
The role of Restaurant Supervisor at the Omaha Marriott is an exciting opportunity for those passionate about hospitality and the food and beverage industry. This position involves leading a vibrant, high-energy team dedicated to delivering excellent dining experiences. As a Restaurant Supervisor, you are entrusted with ongoing training and motivating staff to drive service excellence and ensure smooth daily operations. This role is pivotal in upholding the company’s brand and service standards while providing exceptional guest interactions to encourage repeat visits. The position requires versatility, with responsibilities spanning front-of-house tasks such as serving, cashiering, and expediting, as well as back-of-house activities. You will manage staff supervision during the manager’s absence, monitor food quality, cleanliness, and sanitation, and proactively handle inventory and cost controls.
The job calls for strong customer service skills and the ability to handle guest concerns with diplomacy and patience. Effective use of POS systems is necessary for accurate billing, revenue tracking, and enhancing service efficiency. The role also requires professionalism, supporting hotel policies, and maintaining a polished appearance at all times. The position offers a competitive pay rate starting at $15 per hour plus tips and provides a comprehensive benefits package including medical, dental, and vision insurance, paid time off, flexible scheduling, and opportunities for career advancement within Marcus Hotels & Resorts. This role offers a rewarding career path with opportunities to transfer among properties, gaining diverse experience in a supportive environment. The Omaha Marriott highly values diversity and inclusion, being an equal opportunity employer dedicated to creating an inclusive workplace. This role is ideal for candidates who thrive in fast-paced, dynamic settings and are eager to grow their hospitality careers in a premier hotel setting.
Job Requirements
- high school diploma or equivalent
- previous restaurant hospitality or food and beverage supervisory experience preferred
- previous bartending experience and knowledge of food and beverage operations
- ability to read write and communicate effectively in english
- strong customer service skills
- comfortable standing and moving throughout shifts
- proficient knife skills
- capable of managing multiple tasks simultaneously
Job Qualifications
- previous restaurant hospitality or food and beverage supervisory experience preferred
- previous bartending experience and knowledge of food and beverage operations including staffing equipment and guest relations
- ability to read write and communicate effectively in english including guest requests and banquet event orders
- strong customer service skills with the ability to handle challenging situations with patience and diplomacy
- proficient knife skills and ability to perform prep work with dexterity
- capable of managing multiple tasks simultaneously in a fast-paced environment
- high school diploma or equivalent required
Job Duties
- perform all front- and back-of-house roles including server cashier and expeditor as needed
- supervise staff and oversee department operations in the manager's absence
- support ongoing training to uphold service and brand standards
- monitor food quality service cleanliness and sanitation across all areas
- manage inventory order supplies and control payroll and equipment costs
- interact with guests to promote services and resolve concerns effectively
- utilize pos systems for accurate billing revenue tracking and service efficiency
- uphold a professional appearance and support hotel policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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