Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,561.60 - $84,385.60
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
Shake Shack Meal Discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a renowned and rapidly growing hospitality brand that began its journey as a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and the best-selling author of Setting the Table, Shake Shack has blossomed into a beloved global restaurant chain known for its commitment to quality food and exceptional hospitality. The brand’s foundation is deeply rooted in community and giving back, with the original hot dog cart’s proceeds going towards park beautification efforts. Since then, Shake Shack has evolved to operate permanent locations that deliver high standards of excellence and memorable dining experiences to guests around the world.
At Shake Shack, the philosophy of “Standing For Something Good” drives everything from operations to community involvement. The company values putting its people first, creating a welcoming and inclusive environment that encourages creativity, growth, and collaboration. Employees, affectionately known as #ShackFam, benefit from ongoing mentorship and training programs designed to foster both personal and professional development. Shake Shack emphasizes integrity and responsibility, ensuring that every restaurant operates with the highest levels of food safety, quality, and customer service standards.
The Restaurant General Manager role at Shake Shack offers an exciting opportunity to lead a team in a high-volume, fast-paced setting, where hospitality and operational excellence intersect. This full-time position carries a competitive salary range between $65,561.60 and $84,385.60, reflecting the importance of the position within the company. As a General Manager, you will be entrusted with coaching and developing team members, managing inventories, ensuring compliance with local and state health and safety codes, and overseeing payroll and scheduling functions.
The role demands strong leadership and financial acumen, including managing P&L responsibilities and meeting budgetary goals to drive profitability. You will be responsible for maintaining exceptional standards of hospitality and quality, creating an environment where guests receive unforgettable experiences every visit. The General Manager will also play a pivotal role in promoting the Shake Shack brand by engaging with the local community through events and word-of-mouth marketing.
At Shake Shack, you’re not just managing a restaurant; you’re shaping a vibrant culture that prioritizes people, excellence, and community impact. This position offers extensive opportunities for growth, supported by training that covers all operational aspects of Shake Shack restaurants. Whether you have previous experience in restaurant management or are ready to deepen your expertise, this role invites you to contribute to a company that believes in doing the right thing and standing for something good.
At Shake Shack, the philosophy of “Standing For Something Good” drives everything from operations to community involvement. The company values putting its people first, creating a welcoming and inclusive environment that encourages creativity, growth, and collaboration. Employees, affectionately known as #ShackFam, benefit from ongoing mentorship and training programs designed to foster both personal and professional development. Shake Shack emphasizes integrity and responsibility, ensuring that every restaurant operates with the highest levels of food safety, quality, and customer service standards.
The Restaurant General Manager role at Shake Shack offers an exciting opportunity to lead a team in a high-volume, fast-paced setting, where hospitality and operational excellence intersect. This full-time position carries a competitive salary range between $65,561.60 and $84,385.60, reflecting the importance of the position within the company. As a General Manager, you will be entrusted with coaching and developing team members, managing inventories, ensuring compliance with local and state health and safety codes, and overseeing payroll and scheduling functions.
The role demands strong leadership and financial acumen, including managing P&L responsibilities and meeting budgetary goals to drive profitability. You will be responsible for maintaining exceptional standards of hospitality and quality, creating an environment where guests receive unforgettable experiences every visit. The General Manager will also play a pivotal role in promoting the Shake Shack brand by engaging with the local community through events and word-of-mouth marketing.
At Shake Shack, you’re not just managing a restaurant; you’re shaping a vibrant culture that prioritizes people, excellence, and community impact. This position offers extensive opportunities for growth, supported by training that covers all operational aspects of Shake Shack restaurants. Whether you have previous experience in restaurant management or are ready to deepen your expertise, this role invites you to contribute to a company that believes in doing the right thing and standing for something good.
Job Requirements
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Strong leadership skills
- Knowledgeable in business financial operations
- Minimum 3 years of P&L responsibilities
- Food handler certification preferred
- Willingness to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- Manage inventory, quality, and safety protocols
- Meet and exceed financial and profitability goals by managing budget
- Maintain top-notch standards of excellence and hospitality
- Drive sales and profits while developing people
- Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- Manage payroll and scheduling
- Promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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