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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $22.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
annual bonuses
Job Description
Great Wolf is a leading family entertainment and hospitality company renowned for its indoor water park resorts across North America. The company has built a strong reputation for delivering memorable experiences for families and guests through a unique blend of water attractions, indoor and outdoor activities, and vibrant dining options. Great Wolf prides itself on creating an engaging and safe environment that caters to families seeking both adventure and relaxation. With a commitment to quality service and guest satisfaction, the company emphasizes a culture of teamwork, inclusivity, and professional development, fostering opportunities for growth within its hospitality-focused operations.
The Restaura... Show More
The Restaura... Show More
Job Requirements
- High school diploma or equivalent experience
- 1+ year previous experience in a food service team lead capacity or leadership role
- 1+ year utilizing point-of-sale (POS) technology
- basic mathematical skills as they apply to cash handling
- must be flexible regarding scheduling based on business demands, including nights, weekends, and holidays as needed
- successful completion of criminal background check and drug screen
Job Qualifications
- High school diploma or equivalent experience
- 1+ year previous experience in a food service team lead capacity or leadership role
- 1+ year utilizing point-of-sale (POS) technology
- basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
- must be flexible regarding scheduling based on business demands, including nights, weekends, and holidays as needed
- successful completion of criminal background check and drug screen
- prior experience with Micros POS
- serve-safe and/or TIPS certification
- proven teamwork
- projects professional image that inspires trust and confidence
- enthusiastic and positive energy
Job Duties
- Ensures operational execution by communicating expectations to lead servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards
- provides administrative support for front of house operations including scheduling, payroll, reservations, inventory, receiving, and personnel related matters
- interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service
- works with management to investigate and resolve guest concerns
- assists with the overall operation of the restaurant(s) including point of sale transactions, expediting, re-stocking, quality, and staff breaks and performance
- ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift
- communicates with fellow supervisors through various shifts to ensure successful operations of the restaurant(s)
- identify all out of order equipment and pass along to manager for repair
- support management in staff performance related matters including employee reviews, corrective action, investigations, conflict resolution, etc.
- assists with the coordination and execution of birthday parties
- protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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