Restaurant Supervisor

Kissimmee, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $41,900.00 - $59,200.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Multiple Tiers of Medical Coverage

Dental Insurance

Vision Insurance

24/7 Teledoc service

free maintenance medications

Pet insurance

hotel discounts

Tuition Reimbursement

Paid Time Off

401k Match

Job Description

The Renaissance Orlando Resort and Spa, situated in the vibrant heart of Orlando, Florida, stands as a beacon of luxury, comfort, and exceptional guest experiences. Located just steps away from the magical Disney attractions, this resort offers an exhilarating and dynamic work environment for its team members. Known for its modern amenities and commitment to delivering extraordinary hospitality, Renaissance Orlando combines the excitement of an entertainment hub with the sophistication of a luxury resort. The establishment prides itself on fostering a culture that encourages innovation, excellence, and continuous growth among its employees. This unique setting not only attracts guests from around the world but also provides an enriching atmosphere for hospitality professionals to thrive, learn, and advance their careers. The resort is known for its high standards and dedication to creating memorable moments for every guest, making it a sought-after employer within the hospitality industry.

We are currently seeking a passionate and guest-focused Restaurant Supervisor to join the expert team at Renaissance Orlando Resort and Spa. In this pivotal role, the Restaurant Supervisor will assist the Restaurant Manager in various operational and leadership tasks, including the training and development of staff members. This position involves overseeing the daily operations of the resort's dining outlets, which include the main restaurant, Grove Grab N Go, and the Agave Fresca pool bar. The Restaurant Supervisor plays a critical role in ensuring that service delivery meets the resort's high standards, promoting a seamless, enjoyable dining experience for all guests. The ideal candidate will bring a vibrant energy, outstanding leadership skills, and a deep commitment to superior customer service. This role demands a detail-oriented, outgoing individual who thrives in a fast-paced, team-driven environment and has a proven track record in hospitality management. By joining Renaissance Orlando, you become part of a dedicated team focused on innovation and growth, offering numerous opportunities for career advancement in a fun-filled, high-energy setting. This is a fantastic opportunity for hospitality professionals looking to elevate their careers within a prestigious and energetic resort environment. We encourage motivated individuals with a passion for hospitality and leadership to apply and join the Renaissance Orlando Resort and Spa family on this exciting journey to create unforgettable guest experiences.

Job Requirements

high school diploma or equivalent
previous experience in hospitality or restaurant supervision preferred
excellent interpersonal and communication skills
strong leadership and team management abilities
knowledge of restaurant operations
ability to work flexible hours including nights, weekends, and holidays
familiarity with POS systems
commitment to food safety standards
ability to handle multiple tasks and work in a fast-paced environment
willingness to participate in training and development programs

Job Qualifications

bachelor's degree in hospitality or related field preferred
supervisory or lead experience preferred
excellent communication and interpersonal skills
strong leadership and team management abilities
knowledge of restaurant operations including inventory management and cost control
excellent problem solving skills and ability to multi-task
experience with MICROS POS or any POS system preferred
TIPS, CPR and Serve Safe certification preferred
understanding of food safety and hygiene practices
proficient in MS Office and POS systems
ability to work flexible hours including nights, weekends, and holidays

Job Duties

assist the restaurant manager with training and development of staff
oversee daily operations of the restaurant and outlets including Grove Grab N Go and Agave Fresca pool bar
manage restaurant staff and schedules
ensure excellent service delivery and guest satisfaction
maintain knowledge of restaurant operations including inventory management and cost control
enforce food safety and hygiene practices
handle guest complaints and resolve issues efficiently