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Shake Shack logo

Restaurant Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,187.20 - $83,865.60
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
Flexible spending account
Dependent Care Account
development opportunities

Job Description

Shake Shack is a renowned hospitality brand that has rapidly expanded from its origins as a modest hot dog cart in New York City's Madison Square Park to an internationally recognized chain known for its commitment to quality and exceptional customer service. Founded by Danny Meyer, a distinguished entrepreneur in the hospitality industry and author of Setting the Table, Shake Shack embodies the fusion of fine dining standards with community-centric values. The brand's foundational philosophy, "Stand For Something Good," underscores its dedication to ethical practices, sustainability, and fostering positive relationships within the neighborhoods it serves. The company takes pride in... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P&L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P&L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • Manage inventory, quality, and safety protocols
  • Meet and exceed financial and profitability goals by managing budget
  • Maintain top-notch standards of excellence and hospitality
  • Drive sales and profits while developing people
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • Manage payroll and scheduling
  • Promote the brand in the local community through word-of-mouth and restaurant events

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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