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Restaurant Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,700.00 - $61,700.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Memphis RiverLine Hotel, formerly known as Sheraton Memphis, is a well-established and respected hotel located in the vibrant heart of downtown Memphis, Tennessee. This hotel is recognized for offering an exciting and dynamic work environment that caters to a diverse range of employment opportunities. Whether in guest services or food and beverage roles, Memphis RiverLine Hotel provides its employees with rewarding career paths within a guest-centric culture. The focus is firmly on teamwork, professionalism, and creating outstanding experiences for every guest. As a staple in the hospitality scene of Memphis, the hotel not only delivers exceptional service to its visitors but also fosters a positive, fast-paced, and dynamic workplace where employees can develop their skills and grow professionally.

The position of Evening Restaurant Supervisor at Memphis RiverLine Hotel is designed for passionate, customer-focused individuals who thrive in a hospitality-driven environment. This role involves taking charge during the evening shifts in the dining area to ensure guests receive exceptional service and memorable culinary experiences. The successful candidate will greet guests warmly, guide them through the menu with knowledgeable recommendations, take accurate orders, and collaborate efficiently with kitchen and bar staff. Serving food and beverages professionally and promptly, anticipating guest needs, maintaining cleanliness, and handling payments accurately are key responsibilities. Working as part of this dynamic team, the Evening Restaurant Supervisor will play a vital role in upholding the high standards and friendly atmosphere that Memphis RiverLine Hotel is known for. It is an opportunity to shine by delivering service excellence and building meaningful connections with guests, all while enjoying a rewarding career in a lively, fast-paced setting where enthusiasm and attention to detail are celebrated.

Job Requirements

  • Must have food/beverage service worker permit, where applicable
  • High school diploma or equivalent required
  • Six months to one year serving experience preferred
  • Excellent communication skills and ability to work in a team environment
  • Must read, write and speak English fluently
  • Strong attention to detail and ability to multitask
  • Ability to work flexible hours including weekends and holidays
  • Knowledge of food and beverage service standards
  • Ability to stand for long periods of time
  • Meet minimum age requirement of jurisdiction
  • Must have bartending experience

Job Qualifications

  • Food/beverage service worker permit, where applicable
  • High school diploma or equivalent
  • Six months to one year serving experience preferred
  • Excellent communication skills and ability to work in a team environment
  • Read, write and speak English fluently
  • Strong attention to detail and ability to multitask
  • Knowledge of food and beverage service standards
  • Must have bartending experience

Job Duties

  • Greet guests with a warm and friendly demeanor
  • Guide guests through the menu, providing recommendations and answering any questions
  • Take accurate food and beverage orders and relay them to the kitchen and bar
  • Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards
  • Anticipate guest needs and provide personalized service to enhance their dining experience
  • Clear tables and maintain a clean and organized dining area
  • Process guest payments and handle cash transactions accurately
  • Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery

Job Criteria

Experience

Mid Level (3-7 years)


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