Restaurant Supervisor

Great Wolf is a premier family entertainment company known for its indoor water parks and resort destinations across North America. Focused on providing memorable experiences for families, Great Wolf offers a dynamic work environment where hospitality and guest satisfaction are paramount. The company takes pride in its inclusive culture, celebrating diversity and providing growth opportunities for employees at all levels through ongoing training and development programs.

The Restaurant Supervisor role at Great Wolf is essential to the smooth and effective operation of the resort's dining establishments. This position requires overseeing restaurant operations and personnel to ensure guests receive exceptional hospitality and service. The supervisor plays a key role in coordinating the work of restaurant staff, managing scheduling, supporting front-of-house operations, and addressing any guest concerns promptly and professionally. This leadership position demands strong communication, organizational, and operational skills to maintain high standards and efficient service.

This is a full-time opportunity with a starting pay rate of $22.00 per hour. The supervisor will work flexible hours, including nights, weekends, and holidays based on business demands. The role offers a chance to join a supportive team environment called the "Pack," where employees benefit from comprehensive training programs such as Great Wolf University, scholarship funds, and talent development initiatives. In addition, employees enjoy exclusive perks including discounted vacations, employee referral incentives, health and wellness programs, and a work culture that values individuality and inclusion.

Beyond operational duties, the Restaurant Supervisor also supports management in employee evaluations, conflict resolution, and maintaining safety and sanitation standards. The role provides firsthand interaction with guests and team members, making it ideal for individuals who thrive in fast-paced customer service environments. Additional responsibilities include assisting in coordinating birthday parties and ensuring the restaurant's environment remains clean, stocked, and prepared for service throughout shifts.

Great Wolf emphasizes well-being and personal development, offering benefits such as medical, dental, and vision insurance, health savings accounts, telehealth resources, life insurance, 401K with employer match, paid vacation, and parental leave. This benefits package, along with the comprehensive training and development programs, illustrates the company's commitment to supporting employee growth, health, and job satisfaction.

Candidates interested in this position will find a welcoming employment experience with streamlined application processes, including quick interviews and hiring events. Great Wolf commits to equal employment opportunities, promoting workplace diversity, and protecting the rights of all employees and applicants. With a strong company culture and clear avenues for career advancement, the Restaurant Supervisor role at Great Wolf represents an outstanding opportunity for those passionate about hospitality and team leadership.