Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedule
Job Description
HHM Hotels stands as a distinguished leader within the hospitality industry, recognized for delivering exceptional guest experiences through a blend of superior service, innovative sustainability initiatives, and commitment to staff development. Operating a diverse portfolio of upscale hotels and resorts, HHM Hotels combines modern luxury with personalized attention, creating an environment where employees and guests alike feel valued and inspired. The company’s core philosophy emphasizes the belief that people are the most important asset, aligning with their guiding principles: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These values foster a culture rooted in dedication, adaptability, and service excellence, which supports both career growth and meaningful community impact.
The Restaurant Supervisor position plays a pivotal role within HHM Hotels, overseeing restaurant operations to uphold brand and hotel guest service standards while integrating the hotel’s sustainability commitment through the EarthView program. This full-time role primarily focuses on supervising staff, managing financial responsibilities, maintaining guest satisfaction, and ensuring compliance with safety and environmental standards. As a critical link between management and restaurant team members, the supervisor implements training, coaching, and employee scheduling, ensuring each associate performs efficiently and aligns with the company’s core values. The role also involves addressing customer concerns related to food and beverage, coordinating with vendors, and forecasting operational needs based on menu and guest demand. Candidates looking to advance their hospitality careers will find clear opportunities for progression, including potential promotion to Restaurant Manager and eventually Food and Beverage Director positions. By working with HHM Hotels, restaurant supervisors not only contribute to impeccable dining experiences but also participate in a culture that values sustainability, teamwork, and personal growth. This compelling career opportunity blends operational leadership with sustainability awareness, designed for those who aspire to excel in the food and beverage sector within a respected hotel management company.
The Restaurant Supervisor position plays a pivotal role within HHM Hotels, overseeing restaurant operations to uphold brand and hotel guest service standards while integrating the hotel’s sustainability commitment through the EarthView program. This full-time role primarily focuses on supervising staff, managing financial responsibilities, maintaining guest satisfaction, and ensuring compliance with safety and environmental standards. As a critical link between management and restaurant team members, the supervisor implements training, coaching, and employee scheduling, ensuring each associate performs efficiently and aligns with the company’s core values. The role also involves addressing customer concerns related to food and beverage, coordinating with vendors, and forecasting operational needs based on menu and guest demand. Candidates looking to advance their hospitality careers will find clear opportunities for progression, including potential promotion to Restaurant Manager and eventually Food and Beverage Director positions. By working with HHM Hotels, restaurant supervisors not only contribute to impeccable dining experiences but also participate in a culture that values sustainability, teamwork, and personal growth. This compelling career opportunity blends operational leadership with sustainability awareness, designed for those who aspire to excel in the food and beverage sector within a respected hotel management company.
Job Requirements
- High school diploma preferred
- Previous food and beverage experience required or equivalent training
- Previous supervisory experience preferred
- Knowledge of hotel PMS and Micros preferred
Job Qualifications
- Previous food and beverage experience required or equivalent training
- Previous supervisory experience preferred
- Knowledge of hotel PMS and Micros preferred
- Effective communication and leadership skills
- Ability to manage multiple tasks in a fast-paced environment
Job Duties
- Interview, select, train, schedule, coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Perform various financial activities such as cash handling, deposit preparation, and payroll
- Resolve customer complaints regarding food and beverage service
- Forecast staff, equipment, and supply requirements based on menu
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure positive working relationship with vendors
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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