Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $25.00
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Work Schedule

Weekend Shifts

Job Description

This opportunity is with a well-established hospitality group that prioritizes exceptional guest experiences, operational excellence, and sustainability. The organization is dedicated to delivering superior food and beverage services within a hotel or resort setting, adhering to high brand and guest service standards. It fosters a workplace culture grounded in core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, demonstrating its commitment to employee growth and guest satisfaction.

The role offered is a Restaurant Supervisor position, designed for individuals passionate about overseeing restaurant operations while ensuring the highest level of service and compliance with sustainability guidelines. The position offers a competitive compensation rate of $25.00 per hour and provides a stimulating work environment with opportunities to advance within the company, as evidenced by potential career paths leading to Restaurant Manager and Food and Beverage Director roles. This role requires a candidate who can skillfully manage team members, handle financial transactions, resolve customer concerns, and maintain positive relationships with vendors, all while promoting the company’s EarthView sustainability initiatives.

Restaurant supervision in this role involves comprehensive oversight of associates, including interviewing, selecting, training, scheduling, coaching, and supporting them to meet brand and hotel standards. Additionally, the supervisor is responsible for various financial activities such as cash handling, deposit preparation, and payroll management. The candidate should have strong problem-solving abilities to address and resolve customer complaints effectively, contributing significantly to overall guest satisfaction. Forecasting staff, equipment, and supply needs based on the menu is vital to maintaining operational efficiency.

Safety and sustainability are also central to this position. The supervisor must practice safe work habits, conforming to OSHA standards and using protective safety equipment accordingly. They champion the company’s EarthView sustainability program, integrating sustainable practices into daily operations. This role demands physical stamina and flexibility, with the work schedule potentially including holidays, weekends, and extended periods of standing, walking, and lifting.

The ideal candidate for this Restaurant Supervisor position will have previous food and beverage experience or equivalent training, supervisory skills, and a high school diploma preferred. Familiarity with hotel PMS and Micros systems is an added advantage, supporting efficient restaurant management. Overall, this opportunity suits a proactive individual committed to delivering high-quality service within a dynamic hospitality environment, striving to uphold the company’s esteemed standards and core values.

Job Requirements

  • High school diploma preferred
  • Previous food and beverage experience required or equivalent training
  • Previous supervisory experience preferred
  • Knowledge of hotel PMS and Micros preferred

Job Qualifications

  • Previous food and beverage experience or equivalent training
  • Previous supervisory experience preferred
  • Knowledge of hotel PMS and Micros preferred
  • High school diploma preferred

Job Duties

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
  • Perform various financial activities such as cash handling, deposit preparation, and payroll
  • Resolve customer complaints regarding food and beverage service
  • Forecast staff, equipment, and supply requirements based on menu
  • Follow sustainability guidelines and practices related to HHM's EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure positive working relationship with vendors
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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