Restaurant Supervisor

Driftwood Hospitality Management is a distinguished leader in the hospitality industry, known for its fully integrated approach to providing exceptional hospitality services. Renowned for delivering outstanding client service, Driftwood prides itself on assembling the best talent across every level of its operations, from executives to frontline employees, ensuring excellence within every hotel and department it manages. This commitment to quality and innovation has positioned Driftwood Hospitality Management as a trusted name in the sector, fostering a company culture that empowers associates to take initiative, be proactive, and meaningfully contribute to the success of their properties through clear strategies and well-defined objectives. As a company, Driftwood is dedicated to nurturing a diverse and inclusive workplace where all employees are valued and supported.

The role available is a supervisory position overseeing all à la carte Food and Beverage operations, which include the restaurant, room service, and lounge areas. This role is pivotal in ensuring the smooth and efficient running of these outlets by managing guest interactions, supervising staff, and maintaining high standards of quality product and service. The position demands vigilance in operational duties, from greeting and escorting guests to managing scheduling, payroll, and inventory. The successful candidate will support the Restaurant Manager and Food & Beverage Director in staff recruitment, training, counseling, and discipline to promote an efficient and courteous team environment.

This position requires a hands-on leader with in-depth knowledge of food outlet operations, including sophisticated food service techniques, governmental regulations pertaining to alcohol service, and operational protocols that ensure guest satisfaction. The individual must be adept at communication, both with guests and team members, and capable of implementing and maintaining safety, security, and cleanliness standards. With a need for flexibility due to the hotel’s 24/7 operation, this role also involves participating in marketing initiatives, menu development, expense control, and ensuring compliance with quality standards.

Further to operational responsibilities, the role requires physical stamina for tasks such as lifting weights up to 50 pounds regularly, standing and walking throughout shifts, and maintaining a neat, clean, and professional appearance in accordance with company standards. The ideal candidate is someone who thrives under pressure and can handle the dynamic environment of a busy hospitality setting while promoting a positive guest experience and team cohesion.

Driftwood Hospitality Management provides a supportive and progressive work environment, offering valuable benefits such as health insurance, paid time off, retirement plans, employee assistance programs, and exclusive discounts. The company is committed to the growth and development of its employees, reflecting its core values of respect, teamwork, and dedication to excellence in hospitality service.