Restaurant Supervisor

Oakland, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $25.00

Work Schedule

Standard Hours

Benefits

employee discount

Job Description

Vegan Mob is a dynamic and innovative restaurant dedicated to providing delicious and sustainable plant-based dining experiences. Known for its commitment to quality, health, and environmental responsibility, Vegan Mob has cultivated a loyal customer base by offering a diverse menu that appeals to vegans, vegetarians, and health-conscious individuals alike. The establishment maintains a reputation for fresh ingredients, creative recipes, and a welcoming atmosphere that encourages community engagement and culinary exploration. Vegan Mob is not just a restaurant; it is a vibrant part of the local food scene, actively supporting artisans, local producers, and sustainable practices that contribute to a greener planet. With a growing demand for plant-based options and a focus on quality service, Vegan Mob emphasizes teamwork, continuous improvement, and exceptional guest experiences in all its operations.

The role of Restaurant Operations Supervisor at Vegan Mob is designed for a skilled and experienced professional who is passionate about operational excellence and the plant-based food industry. As a pivotal team member, you will work closely with the Owner to develop and implement strategies that drive the restaurant's daily operational success. This part-time position, offering competitive hourly pay between $23.00 and $25.00, requires a hands-on approach to managing the restaurant’s activities, including supervision of staff, quality control, and active participation in food preparation.

Your responsibilities will range from ensuring food quality and customer service standards to managing employee schedules and performance. As the bridge between the kitchen and front-of-house operations, you will maintain a clean, organized, and efficient environment that meets all food safety standards. Additionally, you will oversee cash handling and point-of-sale transactions, making sure that all financial processes are accurate and secure. The role also includes marketing collaboration, local artisan partnerships, catering initiatives, and special event coordination, reflecting Vegan Mob's commitment to community engagement and business growth. Your ability to analyze food costs, support staff development, and resolve customer concerns promptly will be essential to maintaining the high standards Vegan Mob is known for. This role offers a unique opportunity to contribute to a forward-thinking and environmentally conscious brand while advancing your career in restaurant management.

Job Requirements

High school diploma or equivalent
Previous experience in restaurant operations or supervision
Familiarity with food preparation and kitchen operations
Ability to work part-time hours as scheduled
Strong organizational skills
Attention to detail
Ability to handle cash and manage transactions
Good communication skills
Physical ability to stand and move for extended periods
Ability to work well under pressure
Customer-focused mindset

Job Qualifications

Experience in restaurant supervision or management
Knowledge of food safety standards and sanitation practices
Ability to operate food processing equipment
Strong customer service skills
Experience with point-of-sale (POS) systems
Excellent communication and interpersonal skills
Ability to manage and motivate staff
Basic bookkeeping or cash handling experience
Ability to analyze food costs and inventory
Flexibility to work part-time hours
Commitment to plant-based lifestyle or interest in vegan cuisine preferred

Job Duties

Provide supervisory oversight to ensure that staff meet food quality and customer service standards in a timely and efficient manner
Review, approve, and submit staff timesheets accurately and on time
Assist with hiring and training staff in customer service and operational procedures
Manage employee scheduling to ensure adequate staffing levels
Provide feedback to the owner regarding employee performance for performance reviews
Oversee the management of the cash till for the cashier
Operate food processing equipment and machinery to wash, cut, mix, blend, season, and prepare ingredients for cooking and overall kitchen production
Coordinate and manage the efficient flow of products within the kitchen
Maintain a clean, organized, and well-stocked kitchen while adhering to food safety and sanitation guidelines
Greet customers warmly, assist them with their orders, accurately process transactions using the point-of-sale (POS) system, handle cash and card payments efficiently and securely, maintain a clean and organized cashier station, provide information about menu items, answer customer inquiries, and assist with packing and handing out orders
Ensure the dining area is clean and presentable
Collaborate with team members to maintain smooth and efficient restaurant operations
Address customer complaints or concerns with a positive attitude, resolving issues promptly
Regularly analyze food costs and provide feedback to optimize expenses
Oversee food safety programs to ensure compliance with industry regulations, food safety standards, and scheduled facility maintenance
Implement and support marketing strategies to drive restaurant growth
Collaborate with the owner and Restaurant Operations Lead to develop local artisan collaborations, catering services, and special events, including but not limited to creating a written process for each initiative
Perform other duties as assigned