
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
PTO
401(k) matching
Wellness Support
life and disability coverage
Savings accounts
tuition aid
Travel and lodging perks
Job Description
Stonebridge is a distinguished hospitality company known for its commitment to excellence and superior guest experiences. Operating primarily in the food and beverage sector, Stonebridge manages an array of restaurant venues that emphasize top-quality service, culinary expertise, and a welcoming atmosphere. The company has a reputation for fostering a professional and inclusive working environment where employees are valued and encouraged to grow within the organization. Based in Seattle, Washington, Stonebridge aligns its operations with brand standards to ensure consistency, safety, and profitability across its establishments.
The role of Restaurant Supervisor under Stonebridge’s management is pivotal to the smooth running of daily restaurant operations. This full-time, non-exempt position offers competitive pay in the range of $24 to $25 per hour, and reports directly to the Assistant General Manager. As a Restaurant Supervisor, you will be responsible for overseeing staff performance to guarantee guest satisfaction through timely and courteous service. You will also ensure that all operational procedures adhere to the highest standards, including safety, sanitation, and financial controls.
This supervisory position requires strong leadership skills, as you will be actively involved in training, scheduling, and providing ongoing feedback to the restaurant team. Your role includes managing shift openings and closings according to established protocols, handling guest interactions to solicit constructive feedback, and executing service recovery initiatives when necessary. Utilizing tools such as schedules, floor plans, reservations, and daily checklists, you will drive operational efficiency and handle any issues that arise such as unexpected call-outs or inventory shortages.
The Restaurant Supervisor must maintain a safe and sanitary work environment while also monitoring compliance with safety and security procedures. Exceptional communication skills are essential to liaise effectively with guests, staff, and management. This role presents an opportunity for those passionate about hospitality and leadership to contribute to Stonebridge's success and build a rewarding career in restaurant management. Reasonable accommodations may be provided to support qualified individuals with disabilities in fulfilling their duties.
The role of Restaurant Supervisor under Stonebridge’s management is pivotal to the smooth running of daily restaurant operations. This full-time, non-exempt position offers competitive pay in the range of $24 to $25 per hour, and reports directly to the Assistant General Manager. As a Restaurant Supervisor, you will be responsible for overseeing staff performance to guarantee guest satisfaction through timely and courteous service. You will also ensure that all operational procedures adhere to the highest standards, including safety, sanitation, and financial controls.
This supervisory position requires strong leadership skills, as you will be actively involved in training, scheduling, and providing ongoing feedback to the restaurant team. Your role includes managing shift openings and closings according to established protocols, handling guest interactions to solicit constructive feedback, and executing service recovery initiatives when necessary. Utilizing tools such as schedules, floor plans, reservations, and daily checklists, you will drive operational efficiency and handle any issues that arise such as unexpected call-outs or inventory shortages.
The Restaurant Supervisor must maintain a safe and sanitary work environment while also monitoring compliance with safety and security procedures. Exceptional communication skills are essential to liaise effectively with guests, staff, and management. This role presents an opportunity for those passionate about hospitality and leadership to contribute to Stonebridge's success and build a rewarding career in restaurant management. Reasonable accommodations may be provided to support qualified individuals with disabilities in fulfilling their duties.
Job Requirements
- Minimum of 4 years of related food and beverage experience and/or training, or an equivalent combination of education and experience
- Ability to lead by example, demonstrating exceptional hospitality skills and technical knowledge of restaurant operations
- Ability to read, comprehend, and write simple instructions, correspondence, and memos
- Proficiency in basic computer and POS system functions, including Outlook, Word, and Excel
- Strong communication skills, with the ability to present information and respond to questions from managers, clients, and guests
- Ability to calculate figures and amounts such as discounts, percentages, and volume
Job Qualifications
- Minimum of 4 years of related food and beverage experience and/or training, or an equivalent combination of education and experience
- Ability to lead by example, demonstrating exceptional hospitality skills and technical knowledge of restaurant operations
- Ability to read, comprehend, and write simple instructions, correspondence, and memos
- Proficiency in basic computer and POS system functions, including Outlook, Word, and Excel
- Strong communication skills, with the ability to present information and respond to questions from managers, clients, and guests
- Ability to calculate figures and amounts such as discounts, percentages, and volume
Job Duties
- Performs shift opening and closing duties according to the manager's checklist
- Engages with guests, soliciting feedback and implementing service recovery when necessary
- Ensures proper execution of revenue and check control procedures during the shift
- Assists in selecting, training, and providing ongoing feedback to staff to meet brand and guest satisfaction standards
- Utilizes tools such as schedules, floor plans, reservations, and daily checklists to run the shift efficiently
- Conducts pre-shift meetings with staff to communicate specials, guest satisfaction scores, and service concerns
- Resolves operational issues, such as call-outs, last-minute bookings, inventory shortages, and delayed ticket times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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