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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Comprehensive benefits package
Job Description
SSP America is a leading operator of food and beverage establishments, managing several restaurants throughout the Reno Tahoe International Airport. Known for its commitment to quality service and exceptional dining experiences, SSP America maintains a strong reputation in the airport hospitality sector. The company supports a dynamic and customer-focused environment where team members are empowered to deliver excellent service to a diverse clientele consisting of travelers, airport personnel, and visitors. SSP America places significant emphasis on brand standards, operational excellence, and team development, ensuring a high level of consistency in its food and beverage outlets. This commitment helps the company... Show More
Job Requirements
- Ability to pass a 10-year TSA background check
- At least 18 years old
- High school diploma or equivalent
- Minimum of 1 year of experience in the food and beverage industry
- Full service restaurant experience preferred
- Experience in front-of-house and back-of-house roles is an asset
- Barista experience is an asset
Job Qualifications
- Ability to pass a 10-year TSA background check
- At least 18 years old
- High school diploma or equivalent
- Minimum of 1 year of experience in the food and beverage industry
- Full service restaurant experience preferred
- Experience in front-of-house and back-of-house roles is an asset
- Barista experience is an asset
- Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports
- Excellent written and verbal communication skills
Job Duties
- Support the management team in ensuring service standards are consistently achieved by the team
- Understand that the guest is the number one priority
- Maintain brand operational standards and ensure restaurant checklists and cleaning schedules are completed daily
- Coach team members through the induction process acting as a training buddy
- Communicate and clarify major job duties, priorities, and expectations to team members
- Provide support, direction, and encouragement to help the team achieve business goals
- Monitor and document team member performance, providing feedback to assist development
- Ensure products are of the highest quality
- Oversee cash duties
- Resolve uncomfortable situations with clients, customers, peers and direct reports
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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