Restaurant Store Manager

We are a locally owned and operated Dunkin' franchise situated in the vibrant Las Vegas and Henderson market. As a part of this rapidly expanding franchise, we thrive in a fast-paced, high energy environment where interactions with loyal customers are an everyday affair. Our commitment to quality, customer satisfaction, and community presence has helped us grow steadily, and we are eager to welcome a new Restaurant Manager who shares our passion and dedication.

Dunkin' is one of the world's leading franchised restaurant chains known for its high-quality coffee, baked goods, and breakfast items. Our franchise operates under the strong brand standards and policies established by Dunkin' Brands while maintaining the unique touch and local expertise of an independent business owner. As a franchisee, we set our own wage and benefits programs, offering a unique work environment that balances corporate franchise guidelines with local decision-making.

The role of Restaurant Manager at our Dunkin' franchise is crucial to our success. This position demands strong, positive leadership to inspire and guide our crew in delivering exceptional guest experiences consistently. You will be responsible for overseeing the day-to-day operations of a single restaurant, ensuring operational excellence, and driving profitable top-line sales in accordance with Dunkin' standards and franchise policies. Your leadership will directly impact customer satisfaction and the overall financial health of the restaurant.

As a Restaurant Manager, you will be involved in all facets of restaurant management, from ensuring that brand standards, recipes, and systems are meticulously followed to training new and existing crew members. You will play a key role in fostering a guest-focused culture, responding to guest feedback, and implementing continuous improvement plans. Communication is paramount in this role; you will regularly convey restaurant priorities, goals, and performance results to your team, ensuring everyone is aligned and motivated.

In addition to leadership responsibilities, you will manage operational duties such as controlling food costs, maintaining inventory and purchasing, scheduling staff to meet guest demand efficiently, and enforcing safety and sanitation policies to maintain a safe, secure, and healthy work environment. Conducting regular self-assessments and preparing for quarterly bonus plans will be necessary components of your role.

Your management responsibilities also extend to recruiting, hiring, onboarding, and developing team members while continuously coaching and appraising employee performance. You will be tasked with motivating your crew to improve sales, boost profitability, and enhance guest satisfaction—all while working in a supportive and collaborative environment.

This position requires a candidate who is adaptable, punctual, honest, and willing to embrace change. Being guest-focused, possessing excellent time management and problem-solving skills, and demonstrating the ability to train and develop others are essential traits for success. Physical demands include standing for long periods, repetitive motions, lifting packages, and working within small spaces, reflecting the dynamic and hands-on nature of this role.

This is an exciting opportunity for someone with previous leadership experience in retail, restaurant, or hospitality sectors to step into a rewarding managerial role within a popular and respected brand. If you are ready to lead a team in delivering excellent service and operational success in a friendly and fast-paced environment, we encourage you to apply and join our growing family at this Dunkin' franchise.