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Restaurant Staff

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.25
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Work Schedule

Standard Hours
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Benefits

flexible scheduling
Employee Discounts
Team-oriented environment
opportunities for growth
supportive management

Job Description

Potbelly Sandwich Shop is a popular restaurant chain known for its friendly atmosphere, quality food, and commitment to excellent customer service. Located in Oak Park, IL, this branch is part of a well-established company that prioritizes a positive dining experience for every guest. Potbelly Oak Park employs a team-oriented approach to ensure that service and hospitality standards are not only met but exceeded, making it a fun and rewarding place to work. Whether you choose full time or part time employment, joining the Potbelly Oak Park team offers an opportunity to grow in a dynamic and supportive environment where customer satisfaction is the top priority.

The role of a Restaurant Staff team member at Potbelly Oak Park is crucial in delivering outstanding service and maintaining the overall quality of the restaurant. This position involves direct customer interaction, ensuring that all guests receive prompt and courteous attention. The Restaurant Staff member is responsible for maintaining cleanliness and safety standards, handling food and products according to company policies, and communicating effectively with both management and team members. This role requires flexibility, a strong work ethic, and a willingness to contribute to the success of the team. You will be expected to keep the environment safe and hygienic, assist with stocking and food preparation tasks, and uphold the company’s fiscal responsibility by following cash handling policies. Joining the Potbelly Oak Park team means being part of a community dedicated to creating a welcoming, efficient, and clean space for dining, all while growing your skills and experience in the hospitality industry. This position is ideal for individuals who enjoy a fast-paced work setting and have a passion for customer service and teamwork.

Job Requirements

  • High school diploma or equivalent preferred but not required
  • Strong work ethic
  • Willingness to learn
  • Ability to work in a team environment

Job Qualifications

  • High school diploma or equivalent preferred but not required
  • Strong work ethic
  • Willingness to learn
  • Ability to work in a team environment

Job Duties

  • Effectively communicate with management regarding scheduling issues, customer service problems, and equipment malfunctions
  • Follow all safety procedures including personal safety, equipment use, and food handling
  • Ensure all products are stocked and prepared to company quality standards
  • Maintain a clean and safe working environment
  • Clean customer service areas following proper procedures
  • Demonstrate fiscal responsibility with company assets and cash handling
  • Collaborate as a team player with other customer service representatives
  • Assume additional responsibilities as assigned
  • Maintain standards of appearance, cleanliness, hygiene, and health
  • Frequently wash hands

Job Criteria

Experience

Entry Level (1-2 years)


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