MOD Pizza logo

Restaurant Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $25.73
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
401(k) retirement plan
Free pizza
Free salad
Free beverages
Pet insurance
discounted gym membership
Free counseling sessions

Job Description

MOD Pizza is a dynamic and inclusive fast-casual restaurant chain that celebrates individuality and creativity, not only in its artisanal pizzas but also through its vibrant company culture. Founded with the vision of providing personalized pizzas made fresh in front of the customer, MOD quickly became a popular destination for food lovers seeking a unique yet affordable dining experience. MOD’s core philosophy is rooted in embracing diversity and creating a welcoming space where every person feels valued and appreciated. Each pizza is crafted with care, offering an array of ingredients that cater to every taste, from the traditional pepperoni lover to the adventurous carb cutter or plant-based pioneer. Beyond just serving delicious food, MOD consistently integrates community involvement and social responsibility into its business model, emphasizing the power of giving back as a key ingredient in their operation.

The role of Shift Supervisor at MOD Pizza is a pivotal leadership position within the Restaurants Leadership team. This role is more than just managing the day-to-day activities of the restaurant; it is about spreading MODness — a unique concept that reflects MOD’s commitment to delivering an exceptional guest experience combined with a strong, supportive team culture. As a Shift Supervisor, you will take charge of leading and motivating the Squad Crew during shifts to ensure the highest standards of food quality, service, and hospitality. Your leadership will help create an environment where customization and personal expression are celebrated, reinforcing MOD’s promise that ALL PIZZAS ARE WELCOME.

At MOD, earning potential is competitive, with employees earning a combined hourly wage and tips that amount to approximately $25.73 per hour at this location. This compensation reflects MOD’s acknowledgment of the value their employees bring to the table. The company also offers an attractive benefits package designed to support employee health, wellbeing, and personal growth. These include medical, dental, and vision insurance, paid sick time, 401(k) retirement options, free pizza, salad, and beverages, pet insurance, discounted gym memberships, and free counseling sessions.

Working as a Shift Supervisor means embodying MOD’s values and service philosophy while driving operational excellence. Leaders in this role coach and support their teams, ensuring that each squad member understands and embraces the MOD vibe — a positive, high-energy atmosphere that resonates with customers and employees alike. This role requires a strategic mindset and tactical execution skills, helping to manage busy, fast-paced shifts with calm and efficiency. Leadership opportunities are abundant at MOD, with over 70% of leaders promoted internally, reflecting the company’s dedication to career advancement and employee development.

With an emphasis on both food quality and community engagement, MOD invites you to join a culture where individuality is the norm and every contribution counts. This role challenges you to be an inspiring example of the MOD spirit, coaching and mentoring front-line employees while continually enhancing the customer experience. When you become part of MOD, you join a passionate, diverse team committed to delivering great food and great service in a fun and meaningful environment. APPLY today to join MOD’s people vibe and help power possibilities through every pizza you create!

Job Requirements

  • Minimum of 1 year of customer service or restaurant leadership
  • Experience successfully leading, coaching, training, and motivating front line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old

Job Qualifications

  • Minimum of 1 year of customer service or restaurant leadership
  • Experience successfully leading, coaching, training, and motivating front line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old

Job Duties

  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • Help create a MOD vibe that our customers expect
  • Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
  • Demonstrate, train and coach Squad in all methods for accomplishing store tasks
  • Demonstrate knowledge of all Operational Standards and resources
  • Partner with General Manager to engage the board community of our restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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