Restaurant Shift Supervisor

MOD Pizza is a vibrant and innovative fast-casual restaurant chain dedicated to providing a unique dining experience where individuality is celebrated. Established with a focus on customization, MOD offers a platform where every pizza or salad is tailored to each guest's preferences, ensuring that everyone feels welcomed and valued. The company prides itself not only on its delicious food but also on creating a culture that embraces diversity and community involvement. At MOD, the commitment to giving back is baked into the company's core mission, making it more than just a place to eat — it’s a space for connection, empowerment, and positive social impact. The brand has grown significantly over the years, continually expanding its footprint while maintaining its authentic voice and dedication to quality, inclusivity, and community support.

The Shift Supervisor role at MOD Pizza is pivotal in bridging the gap between restaurant management and the front-line squad members. This position offers an excellent opportunity to build and hone leadership skills in a dynamic fast-paced environment. As a Shift Supervisor, you will take charge of restaurant operations during your scheduled shifts, ensuring that both guests and team members receive outstanding experiences. Your leadership will be crucial in overseeing the squad, handling day-to-day operational challenges, and promoting a supportive, team-oriented atmosphere.

Compensation for this role is set at $18.50 per hour, plus tips, reflecting the value MOD places on its leaders. In addition, the position offers a comprehensive benefits package including eligibility for medical, dental, and vision insurance based on hours worked, paid sick leave, vacation accrual, a 401(k) retirement plan, free food and beverages during shifts, pet insurance, discounted gym memberships, and access to free counseling sessions.

In your role, you will lead by example, focusing on optimizing squad deployment to ensure every team member is in the right position performing duties that support smooth service and guest satisfaction. You will be responsible for training new hires and supporting program rollouts and ongoing initiatives within the restaurant. Your contribution helps maintain the integrity of MOD’s operating systems and ensures that safety standards for food preparation and service are consistently met.

You will also play a vital part in managing cash accurately, taking inventory, placing orders, and keeping the restaurant clean and organized. Resolving guest and squad concerns with empathy and professionalism is a key priority, as is maintaining effective communication within the team via email and other internal platforms.

This role requires flexibility, adaptability, and a deep commitment to MOD’s culture of spreading "MODness" — a term that embodies the company’s mission of powering possibilities through excellent service, community engagement, and authentic interactions. It is a chance to be a leader who is not only focused on operational success but also on fostering a positive and inclusive work environment where everyone has a place at the table. MOD encourages individuals who want to make a meaningful impact while advancing their leadership skills to apply and join their growing team.