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Restaurant Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Fixed Shifts
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Benefits

telemedicine
Early wage access
401(k) retirement plan
Employee meal discounts
Employee assistance program (EAP)
Tuition savings
scholarships

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment has established itself as a trusted name in providing memorable experiences centered around fun, food, and family. The company emphasizes safety, quality, and community support, having donated over $24 million to schools and nonprofits. Chuck E. Cheese and Peter Piper Pizza are dedicated to fostering environments where children can play, develop motor skills, and create lasting memories with their families. This commitment is reflected in the company’s award recognitions and its focus on employee well-being and innovation.

Peter Piper Pizza offers guests a neighborhood pizzeria experience where "The Fun is Baked In." Known for quality food and engaging entertainment, the brand combines amusement and connection to bring families and communities together daily. At Peter Piper Pizza, the values of food, fun, and family permeate every aspect of the culture. The company prides itself on rigorous health and sanitation standards and operational procedures designed to protect the health and safety of both guests and team members.

The Shift Supervisor role at Peter Piper Pizza is a dynamic position contributing significantly to the execution of the company’s operational standards. The Shift Supervisor ensures that guests receive a high-quality experience by providing outstanding hospitality, maintaining product quality, and ensuring a clean and safe environment. A key part of this role involves coaching, training, and developing team members, certified trainers, team leads, and key holders to uphold the brand’s standards and create a positive work environment. This role requires a hands-on leader who can manage daily operations including opening and closing procedures, labor and cost control, and task assignment. The Shift Supervisor is instrumental in modeling guest hospitality expectations, thus directly impacting customer satisfaction and overall restaurant profitability.

CEC Entertainment fosters career growth and upward mobility within its organization, with approximately 70% of the management team being promoted from within. The company encourages ongoing development and provides access to various training and educational opportunities. An innovative "Work Today, Get Paid Tomorrow" program offers employees earned wage access, reflecting the company's commitment to employee financial well-being.

Comprehensive benefits enhance the employee experience, including medical, dental, vision, life, disability, and 401(k) retirement plans, along with employee meal discounts, tuition savings, scholarships, and an Employee Assistance Program. CEC Entertainment is committed to diversity, equity, and inclusion, ensuring a supportive workplace environment where every team member is valued regardless of their background. Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions. Overall, the Shift Supervisor role at Peter Piper Pizza offers an exciting opportunity to be a part of a fun, family-oriented brand with strong values, career advancement opportunities, and a supportive work culture.

Job Requirements

  • Minimum 18 years of age
  • Must have a high school diploma or GED or equivalent combination of relevant education and experience
  • 6 months of supervisory, lead or training experience
  • Basic computer skills

Job Qualifications

  • Minimum 18 years of age (Must be the age permitted by local law for selling, ringing up, checking identification, and serving alcohol)
  • Must have a high school diploma or GED or equivalent combination of relevant education and experience
  • 6 months of supervisory, lead or training experience (preferably within the restaurant or hospitality industry) or equivalent combination of relevant supervisory, lead or training experience and industry experience
  • Basic computer skills

Job Duties

  • Open and close the restaurant by following the appropriate checklists
  • Ensure the profitability of the restaurant through various means, including, but not limited to sales, control of labor costs and food waste
  • Model and reinforce guest hospitality expectations
  • Train, coach and develop Team Members
  • Ensure all Team Members adhere to rules, regulations, policies, and procedures
  • Maintain a safe working environment for all Team Member and guests
  • Assign daily tasks to Team Members and follow-up

Job Criteria

Experience

Entry Level (1-2 years)


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