Restaurant Shift Supervisor

Peter Piper Pizza is a prominent family dining and entertainment company that prides itself on creating memorable experiences for guests through a blend of quality food, engaging entertainment, and welcoming atmospheres. As part of CEC Entertainment, LLC, Peter Piper Pizza joins a nationally recognized leader in family dining and entertainment, renowned for managing popular brands like Chuck E. Cheese and Chuck’s Arcade. With over 120 locations across 45 states and 18 countries, the brand continues to expand while maintaining its mission to bring families together and foster childhood development through active play and community engagement. The culture at Peter Piper Pizza is deeply rooted in values of food, fun, and family, emphasizing a team environment where every employee contributes to creating joyful, unforgettable experiences for all guests. This vibrant culture not only enhances customer satisfaction but also promotes career growth and internal advancement, as evidenced by 70% of the management team being promoted from within.

The Shift Supervisor position at Peter Piper Pizza plays a vital role in ensuring operational excellence and delivering a high-quality dining and entertainment experience. This supervisory role focuses on upholding company standards in guest hospitality, product quality, cleanliness, and safety. Shift Supervisors are responsible for coaching, training, and developing Team Members, Certified Trainers, Team Leads, and Key Holders, thus fostering a positive work culture and driving team success. Working closely with restaurant management, the Shift Supervisor helps manage labor costs, control food waste, and enhance overall restaurant profitability. The position requires an individual who can lead by example, model exceptional guest service, and ensure adherence to all organizational policies and regulatory requirements. This role is not only about managing daily operations but also about inspiring employees to deliver their best performance in a safe and supportive environment. Peter Piper Pizza offers this position as part-time or full-time employment, with competitive benefits including early wage access through the innovative “Work Today, Get Paid Tomorrow” program. Additionally, employees enjoy comprehensive support such as health insurance options, retirement savings plans, paid time off, and ongoing opportunities for education and career development. This makes the Shift Supervisor role ideal for professionals seeking both immediate job satisfaction and long-term career growth within a company that values diversity, inclusion, and community engagement.