Restaurant Shift Supervisor

Peter Piper Pizza is a prominent family dining and entertainment restaurant, well-known for its commitment to providing quality food, fun atmosphere, and creating memorable experiences for families and communities. Part of the CEC Entertainment, LLC family—which also operates iconic brands like Chuck E. Cheese and Chuck's Arcade—Peter Piper Pizza offers a neighborhood pizzeria experience infused with engaging entertainment and a vibrant environment conducive to family bonding and enjoyment. With over 120 venues across 45 states and 18 countries, it is recognized for fostering a culture where fun is inherent and continually championed through its unique attractions and play-based offerings that support physical wellness and motor skill development for kids. CEC Entertainment prides itself on its extensive commitment to diversity, inclusion, and employee well-being, earning industry accolades such as America's Greatest Workplaces and the "Best in STEM" award for its flagship brand Chuck E. Cheese.

Joining Peter Piper Pizza means becoming part of a company devoted to upward mobility and internal growth, with 70 percent of the management team organically promoted from within. The company supports its workforce with innovative benefits like the "Work Today, Get Paid Tomorrow" program, helping employees access earned wages without financial delays. The organization's core values of food, fun, and family are deeply embedded throughout the workplace culture, emphasizing safety, hospitality, high-quality customer service, and continuous development of team members. This role specifically supports the vibrant environment and operational standards that make each visit remarkable for guests.

The Shift Supervisor at Peter Piper Pizza plays a vital role in executing the brand's operational standards. The position involves supervising daily restaurant activities and ensuring a high-quality guest experience characterized by exceptional hospitality, premium food quality, and a clean environment. This role requires leadership skills including coaching, mentoring, and developing team members, certified trainers, team leads, and key holders while maintaining adherence to policies and procedures. The Shift Supervisor is responsible for profitability management, including labor cost control, food waste reduction, and sales optimization, ensuring that every shift runs smoothly from open to close.

Providing a safe, productive work environment, the Shift Supervisor ensures compliance with all regulatory standards and health and safety protocols. They actively model guest hospitality expectations and promptly address any issues, contributing to a welcoming and engaging atmosphere. Assignment of daily tasks, follow-up on performance, and fostering a team-first mentality are core components of this role. It's a career opportunity that balances operational execution with people development in a dynamic, family-friendly setting where growth within the company is encouraged and rewarded.