MOD Pizza logo

Restaurant Shift Supervisor

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $22.65
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
Paid vacation
401(k) retirement plan
Free pizza, salad and beverages
Pet insurance
discounted gym membership
Free counseling sessions

Job Description

MOD Pizza is a pioneering fast-casual restaurant brand that redefines how pizza is experienced by celebrating individuality and inclusiveness. Founded with the mission to create a space where everyone is welcome, MOD Pizza has built a unique platform where customers can customize their pizzas, salads, and more to their personal preferences. This approach not only highlights the value of every ingredient but also emphasizes the importance of community engagement as an integral part of the brand's DNA. MOD is not just about food; it's about fostering an environment where diversity is celebrated and everyone feels they belong. With a commitment to giving back to the community, MOD Pizza blends great food with great purpose, making it a standout brand in the fast-casual dining space.

Joining MOD means more than just making pizza - it means spreading MODness. Each member of the team contributes to an atmosphere where every pizza is personal and every customer leaves feeling valued. MOD offers competitive hourly compensation starting at $22.65 plus tips, along with comprehensive benefits including medical, dental, and vision insurance, paid sick leave, paid vacation, a 401(k) plan, and unique perks like free pizza, salad, beverages, pet insurance, discounted gym memberships, and access to free counseling sessions. MOD emphasizes internal growth, with over 70% of its leaders promoted from within, underscoring its commitment to employee development and career advancement.

The Shift Supervisor role at MOD Pizza is a leadership position within the restaurant's leadership team. Shift Supervisors guide the Squad Crew to deliver exceptional, highly personalized pizzas and salads while fostering a positive and energetic work environment. This role demands an individual who exemplifies MOD's values and service mindset, acting as a role model for their team and customers. As a Shift Supervisor, you will lead the creation of pizzas catering to all types of preferences — from veggie fans to pepperoni lovers and plant-based pioneers to carb cutters and culinary experimenters. Your leadership helps create an inclusive atmosphere where everyone belongs and where every pizza, no matter how it’s made, is welcomed and celebrated.

In this role, you will have the opportunity to coach, train, and motivate front-line employees, ensuring operational excellence and high energy throughout your shift. You will work closely with the General Manager to engage the community around the restaurant, fostering connections that extend beyond the dining experience. This position requires a strategic yet tactical mindset, the ability to remain calm and focused during busy periods, and a passion for leadership and mentoring. MOD is committed to equal opportunity employment and provides reasonable accommodations to applicants, reflecting its inclusive ethos.

Job Requirements

  • Minimum of 1 year of customer service or restaurant leadership
  • experience successfully leading, coaching, training, and motivating front line employees
  • ability to think strategically and act tactically
  • ability to stay calm and focused in busy restaurant operations
  • must be at least 18 years old

Job Qualifications

  • Minimum of 1 year of customer service or restaurant leadership
  • experience successfully leading, coaching, training, and motivating front line employees
  • ability to think strategically and act tactically
  • ability to stay calm and focused in busy restaurant operations
  • must be at least 18 years old

Job Duties

  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • help create a MOD vibe that our customers expect
  • coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
  • demonstrate, train and coach Squad in all methods for accomplishing store tasks
  • demonstrate knowledge of all Operational Standards and resources
  • partner with General Manager to engage the board community of our restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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