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Restaurant Shift Manager / Shift Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Equal employment opportunity
career advancement
training programs
supportive work environment

Job Description

Dine Brands Global, Inc., headquartered in Pasadena, California, is a leading full-service restaurant company with a substantial presence across the United States and international markets. The company owns and operates iconic restaurant brands including Applebee's Neighborhood Grill + Bar, IHOP, and Fuzzy's Taco Shop. As of December 28, 2025, Dine Brands Global has expanded to over 3,500 locations across 20 countries, making it one of the largest full-service restaurant companies in the world. With a dynamic portfolio that includes both traditional full-service dining and fast casual options, the company continues to evolve its offerings to meet the changing tastes and preferences of its diverse customer base. Dine Brands is committed to delivering excellent dining experiences through its dedication to quality food, welcoming atmospheres, and exceptional customer service. The company values diversity, inclusion, and equal opportunity for all employees, fostering a workplace that supports both personal and professional growth. Dine Brands values its employees and supports their development through robust training programs and career advancement opportunities.

The Shift Supervisor role at Dine Brands is a crucial position within the restaurant management team designed to support the overall operations and guest satisfaction in a fast-paced environment. This role requires a proactive individual who can coordinate staff activities during shifts, ensuring smooth service and adherence to company standards. Shift Supervisors are responsible for assisting the management team in overseeing daily operations, managing customer relations, and maintaining high standards in food quality, cleanliness, and employee performance. Candidates for this position should possess prior experience in a supervisory or shift leader role within the restaurant industry, demonstrating strong leadership, communication, and organizational skills.

Shift Supervisors at Dine Brands play a vital part in facilitating a positive team culture by providing guidance and support to team members, resolving any issues promptly, and maintaining a productive work environment. The ideal candidate must be at least 21 years old and eligible to work in the United States, with a flexible schedule to meet the demands of the restaurant business. The company provides a supportive workplace where employees are encouraged to grow professionally while contributing to delivering memorable dining experiences for guests. This employment opportunity reflects Dine Brands' commitment to equal opportunity and non-discrimination, ensuring fair treatment and respect for all employees regardless of their background or status. The selected candidate will be empowered to make decisions that enhance customer satisfaction and operational efficiency, playing an integral role in driving the restaurant's success and reputation.

Job Requirements

  • must have 6 months to 1 year of restaurant supervisor or shift leader experience
  • must be at least 21 years old
  • eligible to work in the United States

Job Qualifications

  • 6 months to 1 year of restaurant supervisor or shift leader experience
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • knowledge of restaurant operations and customer service
  • effective problem-solving abilities
  • team-oriented mindset
  • eligible to work in the United States

Job Duties

  • assist the management team with daily restaurant operations
  • ensure guest satisfaction through effective team coordination
  • supervise and support restaurant staff during shifts
  • maintain company standards for food quality and cleanliness
  • handle customer inquiries and resolve complaints
  • facilitate communication between kitchen and front-of-house staff
  • ensure compliance with health and safety regulations

Job Criteria

Experience

Entry Level (1-2 years)


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