
Job Overview
Employment Type
Full-time
Benefits
weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employer assistance program
Commuter Benefits
Corporate discounts
meal discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities
Job Description
Shake Shack is a globally recognized hospitality brand that originated from a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the founder and CEO of Union Square Hospitality Group and author of the acclaimed book 'Setting the Table,' Shake Shack has blossomed into one of the fastest-growing restaurant and hospitality chains. Their foundation is deep-rooted in providing premium, high-quality food combined with a high standard of hospitality, underpinned by a commitment to giving back to the community. The company prides itself on creating an inclusive, positive work atmosphere where every team member is valued and supported under the rallying philosophy, 'Stand For Something Good.' This ensures that from the neighborhood communities they serve to the guests visiting their restaurants, the experience remains memorable and impactful.
Located at 3030 Washtenaw Ave, #107, Ann Arbor, MI, Shake Shack offers a full-time Shift Manager position (Job ID: JR11944) at their Ann Arbor location. This role is essential to maintaining the highest levels of operational excellence, customer satisfaction, and employee development within the store. As a Shift Manager, you will play a critical leadership role by managing the flow of service and directing team members to ensure top-notch standards in safety, cleanliness, quality, and speed. Your responsibility will also extend to mentoring and building a high-performing team of hourly employees, promoting a positive workplace culture, and supporting operational functions such as purchasing, receiving, and inventory management. Furthermore, you will participate in hiring processes by conducting interviews and assisting with employee relations, ensuring that the team aligns with Shake Shack's mission and values.
This position at Shake Shack offers more than just a job; it provides an opportunity for professional growth and meaningful impact. The company values learning and hands-on mentorship, giving employees the chance to develop their careers in an encouraging and vibrant environment. With competitive compensation, weekly pay, performance bonuses, and comprehensive benefits, including medical, dental, and vision insurance, the role represents an attractive career path for hospitality-minded individuals who want to be part of an acclaimed brand that prioritizes both customer satisfaction and employee well-being. Shake Shack's commitment to diversity and equal opportunity means that all qualified applicants will be considered without regard to any protected characteristics. As a Shift Manager within the #ShackFam, you will be at the forefront of driving excellence and fostering community both within and beyond the restaurant walls.
Located at 3030 Washtenaw Ave, #107, Ann Arbor, MI, Shake Shack offers a full-time Shift Manager position (Job ID: JR11944) at their Ann Arbor location. This role is essential to maintaining the highest levels of operational excellence, customer satisfaction, and employee development within the store. As a Shift Manager, you will play a critical leadership role by managing the flow of service and directing team members to ensure top-notch standards in safety, cleanliness, quality, and speed. Your responsibility will also extend to mentoring and building a high-performing team of hourly employees, promoting a positive workplace culture, and supporting operational functions such as purchasing, receiving, and inventory management. Furthermore, you will participate in hiring processes by conducting interviews and assisting with employee relations, ensuring that the team aligns with Shake Shack's mission and values.
This position at Shake Shack offers more than just a job; it provides an opportunity for professional growth and meaningful impact. The company values learning and hands-on mentorship, giving employees the chance to develop their careers in an encouraging and vibrant environment. With competitive compensation, weekly pay, performance bonuses, and comprehensive benefits, including medical, dental, and vision insurance, the role represents an attractive career path for hospitality-minded individuals who want to be part of an acclaimed brand that prioritizes both customer satisfaction and employee well-being. Shake Shack's commitment to diversity and equal opportunity means that all qualified applicants will be considered without regard to any protected characteristics. As a Shift Manager within the #ShackFam, you will be at the forefront of driving excellence and fostering community both within and beyond the restaurant walls.
Job Requirements
- High school diploma or equivalent
- At least 1 year of restaurant leadership experience
- Food safety certification according to local jurisdiction
- Strong problem solving skills
- Effective communication skills both written and verbal
- Ability to work flexible hours including evenings, weekends, and holidays
- Ability to work in a fast-paced environment
Job Qualifications
- At least 1 year of restaurant leadership experience supervising a team
- Food safety certification according to local jurisdiction
- Strong problem solving skills
- Effective communication skills both written and verbal
- Ability to lead and motivate a team
- Experience in operational support functions is a plus
Job Duties
- Manage the flow of service and direct team members on a shift to ensure safety, cleanliness, quality, and speed
- Help build and lead a high performing team of hourly team members
- Assist with operational support functions such as purchasing, receiving, and inventory
- Participate in applicant interviews and assist with employee relations
- Ensure compliance with food safety standards
- Oversee daily shift operations
- Promote a positive work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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