Restaurant Shift Manager

Shake Shack is a renowned fast-casual restaurant chain that originated from a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and acclaimed author of Setting the Table, Shake Shack has grown into one of the fastest-growing hospitality brands in the world. Initially established as a cart to raise funds for park beautification, the brand’s dedication to high-quality food and heartfelt hospitality quickly garnered a loyal following, leading to the opening of a permanent stand and eventually hundreds of locations globally. Today, Shake Shack is celebrated not only for its delicious offerings but also for its community-driven approach and commitment to doing the right thing in every aspect of its operation.

As a company, Shake Shack is deeply invested in creating a positive, inclusive workplace where employees feel valued and supported. Their mission to Stand For Something Good aligns with fostering a culture in which people come first, emphasizing mentorship, ongoing training, and meaningful growth opportunities. Working at Shake Shack means being part of the #ShackFam, a vibrant community where collaboration, respect, and innovation thrive. The company places a strong focus on environmental sustainability, social responsibility, and maintaining the highest standards of safety and quality.

The role of Shift Manager at the Shake Shack Bay Street location in Emeryville, California, embodies these core values and presents an exciting leadership opportunity within a dynamic restaurant environment. This full-time position, offering an hourly wage ranging from $24.34 to $28.34, is integral to the smooth operation of the restaurant and the delivery of exceptional guest experiences. The Shift Manager oversees the flow of service during shifts, ensuring that all team members maintain the highest levels of safety, cleanliness, quality, and speed. This role also involves building and leading a high-performing team of hourly workers, fostering a positive and productive work atmosphere.

Beyond direct team leadership, the Shift Manager may participate in various operational support functions such as purchasing, receiving, and inventory management. They also play an essential role in the hiring process by participating in applicant interviews and assisting with employee relations to maintain a motivated and well-managed team. The position requires effective communication and problem-solving skills, as well as at least one year of prior restaurant leadership experience. Additionally, candidates must hold a Food Safety Certification according to local jurisdictional requirements.

Joining Shake Shack as a Shift Manager means becoming a pivotal part of a company that not only values excellent food and hospitality but also prioritizes the growth and well-being of its employees. The company offers a comprehensive package of industry-leading benefits, including weekly pay, performance bonuses, medical, dental, and vision insurance, life insurance, short-term disability, retirement plans with company match, paid time off, parental leave, employee assistance programs, commuter benefits, exclusive discounts, and opportunities for career advancement. These benefits contribute to a supportive work environment that empowers team members to build successful futures and make a lasting impact.

Overall, Shake Shack provides an inspiring workplace where leadership, teamwork, and a commitment to quality converge. The Shift Manager role is designed for individuals passionate about restaurant operations and team development who seek to be part of something meaningful and impactful. This position offers the chance to grow professionally while upholding the company’s mission to Stand For Something Good, fostering a workplace culture that values integrity, respect, and community engagement.