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Shake Shack logo

Restaurant Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
Employee Discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities

Job Description

Shake Shack is a renowned hospitality brand that started as a humble hot dog cart in Madison Square Park, New York City. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of Setting the Table, Shake Shack has grown into one of the fastest expanding hospitality companies worldwide. Known for serving high-quality food alongside exceptional customer service, the company is rooted in a commitment to community engagement and corporate responsibility. Shake Shack's mission is to 'Stand For Something Good,' focusing on creating memorable experiences for guests while fostering a positive and inclusive workplace environment. The company... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 1 year of experience in restaurant leadership
  • Food safety certification
  • Strong problem solving skills
  • Effective communication skills
  • Ability to work flexible hours including weekends and holidays
  • Ability to stand for extended periods during shifts

Job Qualifications

  • At least 1 year of restaurant leadership experience supervising a team
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal
  • Ability to motivate and lead teams
  • Experience with operational support functions preferred
  • Commitment to upholding company values and hospitality standards

Job Duties

  • Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
  • Help build and lead high performing team of hourly Team Members
  • May assist with operational support functions such as purchasing, receiving, and inventory
  • Participate in applicant interviews and assist with employee relations
  • Ensure compliance with food safety regulations
  • Monitor team performance and provide coaching and feedback
  • Maintain a positive and inclusive work environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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