
Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Benefits
weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Sick Time
Paid parental leave
Employer assistance program
Commuter Benefits
Corporate discounts
meal discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities
Job Description
Shake Shack is a renowned hospitality company that originated as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and acclaimed author of Setting the Table, Shake Shack has grown rapidly to become one of the fastest expanding brands in the industry. The company is deeply rooted in a commitment to quality food, exemplary hospitality, and giving back to the community. From its inception, Shake Shack has prioritized creating memorable experiences for its customers while standing for values that promote inclusiveness, community welfare, and employee growth. Today, Shake Shack operates multiple restaurant locations, each designed to deliver delicious food and a welcoming atmosphere that reflects its founding philosophy of "Standing for Something Good." The company’s rapid growth has been driven by its dedication not only to food quality but also to the wellbeing and development of its team members. Shake Shack ensures a positive work environment that nurtures professional growth through hands-on mentorship, ongoing training, and leadership opportunities. The core of their operational success is a vibrant and inclusive culture that attracts passionate hospitality professionals who want to thrive and make a lasting impact.
The role being offered is for a leadership position responsible for managing and directing a team during shift operations. This position is aimed at individuals who excel in providing outstanding customer service, maintaining high standards of safety and cleanliness, and leading teams efficiently in a fast-paced environment. Key responsibilities include overseeing the flow of service, ensuring quality and speed, and supporting operational functions such as purchasing, receiving, and inventory management. The successful candidate will also play a critical role in employee relations, including participation in interviews and fostering a cohesive team atmosphere. This leadership role requires a minimum of one year of restaurant management experience, preferably with a proven record of building and leading teams effectively. Candidates must hold Food Safety Certification according to local jurisdiction requirements. The ability to communicate effectively, problem-solve efficiently, and keep a positive workplace culture is essential. Working at Shake Shack offers a dynamic and fun environment where team members are valued and development is prioritized. The company provides numerous advantages including competitive weekly pay, performance bonuses, comprehensive medical and dental insurance, retirement plans, paid time off, and career advancement opportunities. Shake Shack is dedicated to being an Equal Opportunity Employer, making it an exceptional place to grow your hospitality career while contributing to a mission that values people and community first.
The role being offered is for a leadership position responsible for managing and directing a team during shift operations. This position is aimed at individuals who excel in providing outstanding customer service, maintaining high standards of safety and cleanliness, and leading teams efficiently in a fast-paced environment. Key responsibilities include overseeing the flow of service, ensuring quality and speed, and supporting operational functions such as purchasing, receiving, and inventory management. The successful candidate will also play a critical role in employee relations, including participation in interviews and fostering a cohesive team atmosphere. This leadership role requires a minimum of one year of restaurant management experience, preferably with a proven record of building and leading teams effectively. Candidates must hold Food Safety Certification according to local jurisdiction requirements. The ability to communicate effectively, problem-solve efficiently, and keep a positive workplace culture is essential. Working at Shake Shack offers a dynamic and fun environment where team members are valued and development is prioritized. The company provides numerous advantages including competitive weekly pay, performance bonuses, comprehensive medical and dental insurance, retirement plans, paid time off, and career advancement opportunities. Shake Shack is dedicated to being an Equal Opportunity Employer, making it an exceptional place to grow your hospitality career while contributing to a mission that values people and community first.
Job Requirements
- at least 1 year of restaurant leadership experience supervising a team
- food safety certification according to local jurisdiction
- strong problem solving skills
- effective communication skills, both written and verbal
Job Qualifications
- at least 1 year of restaurant leadership experience supervising a team
- food safety certification according to local jurisdiction
- strong problem solving skills
- effective communication skills, both written and verbal
Job Duties
- manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
- help build and lead high performing team of hourly team members
- may assist with operational support functions such as purchasing, receiving, inventory
- participate in applicant interviews and assist with employee relations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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