
Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Rotating Shifts
Day Shifts
Benefits
weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Sick Time
Paid parental leave
Employer assistance program
Commuter Benefits
Corporate discounts
meal discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities
Job Description
Shake Shack is a leading hospitality brand that has grown from a humble hot dog cart in New York Citys Madison Square Park into one of the fastest-growing companies in the industry. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and author of the renowned book Setting the Table, Shake Shack has always been committed to crafting unforgettable dining experiences while giving back to the community. Their mission to Stand For Something Good is deeply embedded in the company culture, which values putting people first, including both their team members and guests. The brand prides itself on high-quality food, exceptional hospitality, and continuous support for its employees' growth and well-being.
The company offers an inclusive, supportive, and positive work environment where each member of the #ShackFam can thrive. Shake Shack provides opportunities for mentorship, training, and career advancement. As a team leader at Shake Shack, you will play a pivotal role in managing daily operations while fostering a culture of excellence and teamwork. This position entails overseeing the flow of service during shifts, ensuring safety, cleanliness, quality, and speed. You will lead a team of hourly Team Members, helping to build and nurture a high-performing team that delivers the best possible guest experience.
Additionally, the role may involve operational support such as purchasing, receiving, and inventory management. You will also participate in the hiring process and assist with maintaining positive employee relations. This leadership role is designed for individuals with experience in restaurant management who are passionate about hospitality and team-building. By joining Shake Shack, you will become part of a dynamic, growing company that embraces innovation and community engagement, offering not only a job but a meaningful career path with access to industry-leading benefits and opportunities.
The company offers an inclusive, supportive, and positive work environment where each member of the #ShackFam can thrive. Shake Shack provides opportunities for mentorship, training, and career advancement. As a team leader at Shake Shack, you will play a pivotal role in managing daily operations while fostering a culture of excellence and teamwork. This position entails overseeing the flow of service during shifts, ensuring safety, cleanliness, quality, and speed. You will lead a team of hourly Team Members, helping to build and nurture a high-performing team that delivers the best possible guest experience.
Additionally, the role may involve operational support such as purchasing, receiving, and inventory management. You will also participate in the hiring process and assist with maintaining positive employee relations. This leadership role is designed for individuals with experience in restaurant management who are passionate about hospitality and team-building. By joining Shake Shack, you will become part of a dynamic, growing company that embraces innovation and community engagement, offering not only a job but a meaningful career path with access to industry-leading benefits and opportunities.
Job Requirements
- At least 1 year of restaurant leadership experience supervising a team
- Food safety certification according to local jurisdiction
- Strong problem solving skills
- Effective communication skills both written and verbal
Job Qualifications
- At least 1 year of restaurant leadership experience supervising a team
- Food safety certification according to local jurisdiction
- Strong problem solving skills
- Effective communication skills both written and verbal
Job Duties
- Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety cleanliness quality and speed
- Help build and lead high performing team of hourly Team Members
- Assist with operational support functions such as purchasing receiving inventory
- Participate in applicant interviews
- Assist with employee relations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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