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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $22.00
Benefits
weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employer assistance program
Commuter Benefits
Employee Discounts
Career development opportunities
Job Description
Shake Shack is a leading hospitality brand renowned for its commitment to quality, community, and exceptional guest experiences. Founded in New York City’s Madison Square Park as a simple hot dog cart by Danny Meyer, Founder and CEO of Union Square Hospitality Group, Shake Shack has grown into one of the fastest-growing contemporary restaurant chains in the world. Known for delivering high-quality food paired with outstanding hospitality, Shake Shack remains deeply rooted in its mission to Stand For Something Good in everything it undertakes. This commitment extends from the food served to the inclusive, positive workplace culture that supports and... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of restaurant leadership experience
- Food safety certification according to local jurisdiction
- Excellent interpersonal and communication skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong organizational and multitasking abilities
- Commitment to company values and teamwork
Job Qualifications
- At least 1 year of restaurant leadership experience supervising a team
- Food safety certification according to local jurisdiction
- Strong problem solving skills
- Effective communication skills, both written and verbal
- Ability to work in a fast-paced environment and manage multiple tasks effectively
- Leadership experience with motivating and developing team members
Job Duties
- Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
- Help build and lead high performing team of hourly team members
- Assist with operational support functions such as purchasing, receiving, and inventory
- Participate in applicant interviews and assist with employee relations
- Ensure compliance with food safety standards and local regulations
- Maintain positive guest interactions and resolve service issues promptly
- Promote a fun, inclusive, and safe workplace environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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