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Shake Shack logo

Restaurant Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Sick Time
Paid parental leave
Employer assistance program
Commuter Benefits
Employee Discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities

Job Description

Shake Shack is a globally recognized hospitality brand that originated from a humble hot dog cart at New York City's Madison Square Park. Founded by Danny Meyer, a prominent figure in hospitality and CEO of Union Square Hospitality Group, Shake Shack has blossomed into a leading restaurant chain known for its high-quality food served in a welcoming and friendly environment. The company emphasizes putting people first, which is the cornerstone of its success and rapid expansion. Shake Shack's mission is to "Stand For Something Good," which means they are committed to doing the right thing not only for their customers... Show More

Job Requirements

  • at least 1 year of restaurant leadership experience supervising a team
  • food safety certification according to local jurisdiction
  • strong problem solving skills
  • effective communication skills, both written and verbal

Job Qualifications

  • at least 1 year of restaurant leadership experience supervising a team
  • food safety certification according to local jurisdiction
  • strong problem solving skills
  • effective communication skills, both written and verbal

Job Duties

  • manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
  • help build and lead high performing team of hourly team members
  • assist with operational support functions such as purchasing, receiving, and inventory management
  • participate in applicant interviews and assist with employee relations
  • maintain compliance with food safety standards
  • communicate effectively with team members and guests
  • support performance goal achievement and team development

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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