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Restaurant Shift Leader - Unit 958

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.25 - $15.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Education support
meal discounts
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a well-established American fast-food restaurant chain known for its high-quality burgers and exceptional customer service. Founded in 1950, Whataburger has grown into a revered brand with a loyal customer base across multiple states. The company prides itself on its commitment to not just serving great food, but also fostering a positive workplace culture backed by leadership and growth opportunities. At Whataburger, employees are valued for their dedication and contribution to the team, and the company actively invests in their professional development and personal success. This supportive environment is part of what makes Whataburger a preferred employer in the quick-service restaurant industry, offering a career path that can lead to management roles and significant earning potential.

The Shift Leader role at Whataburger is a pivotal position responsible for driving operational excellence and ensuring smooth shifts within the restaurant. Shift Leaders act as the spark that energizes the team, overseeing quality, service, and cleanliness standards throughout their shift while motivating and coaching team members, referred to as Family Members, to develop their skills and confidence. This role encompasses managing operational goals related to food cost, labor cost, sales performance, and inventory processes to maintain a profitable and efficient restaurant environment. Shift Leaders uphold stringent food safety, workplace safety, and sanitation policies to ensure compliance with health regulations and provide customers with consistently high-quality dining experiences.

Shift Leaders collaborate closely with Restaurant Managers to sharpen leadership skills and build shift-management capability. They play an essential role in preparing and transitioning shift operations, fostering a culture of teamwork, communication, and accountability, and boosting team morale especially during high-volume periods. This role allows individuals to grow their leadership toolbox as they turn challenges into opportunities and contribute meaningfully to the restaurant’s daily success.

Compensation for Shift Leaders includes competitive weekly pay with the flexibility of schedules to accommodate day, night, evening, and overnight shifts. The role also offers benefits such as paid time off, a 401(k) match program up to 4 percent, competitive medical, dental, and vision insurance, as well as short-term and long-term disability coverage. Additional perks include educational support programs like free English-language learning, no-cost college-level courses, reduced-tuition degree pathways, and scholarships for dependents. Employees enjoy discounts on meals, wireless service, computer hardware and software, and fitness memberships. Recognition programs and a retirement celebration initiative further demonstrate Whataburger’s dedication to honoring its employees’ contributions.

Located at 130 E Central Texas Expy, Harker Heights, TX, this role offers the opportunity to join a team that values bold leadership, collaboration, and integrity. Whataburger’s commitment to diversity and equal opportunity ensures an inclusive workplace where all employees can thrive regardless of their background. By stepping into the Shift Leader position at Whataburger, candidates will embark on a rewarding path full of growth, learning, and the chance to make a real difference within a dynamic fast-food community.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • Have experience coaching or leading teams
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • Possess a high school diploma or GED preferred or equivalent experience
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members, helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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