Whataburger Restaurants logo

Restaurant Shift Leader - Unit 906

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
Education support
meal discounts
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain known for its commitment to quality food, exceptional customer service, and a supportive work environment. Founded in 1950, Whataburger has grown into an iconic brand recognized for its bold leadership and dedication to nurturing talent and fostering growth within its teams. With a presence that spans many locations, Whataburger prides itself on being more than just a place to eat; it is a community where people come together to serve with heart, work collaboratively, and create opportunities for personal and professional advancement. The company culture emphasizes integrity, teamwork, and continuous development, making it a top choice for individuals seeking a dynamic and rewarding career in the restaurant industry. Whataburger offers competitive pay, flexible scheduling options including day, night, evening, and overnight shifts, and a comprehensive range of benefits that support both employees and their families.

As a Shift Leader at Whataburger, you play a crucial role in ensuring that the restaurant operates smoothly and efficiently during your shift. You are the driving force behind maintaining high standards of quality, service, and cleanliness, ensuring that every customer receives the best experience possible. Your leadership goes beyond managing tasks; you coach and mentor team members, helping them improve their skills and build confidence, which contributes to a positive and motivated work environment. Shift Leaders collaborate closely with Restaurant Managers to enhance leadership capabilities and operational effectiveness. This role demands a hands-on approach, especially during busy periods, where you energize and coordinate the team to deliver outstanding service. The position is designed for individuals who are ready to take bold steps in their career, embrace challenges, and contribute to the ongoing success of Whataburger. In addition to managing daily operations, you are responsible for supporting financial goals related to food and labor costs, adhering to safety and compliance standards, and fostering a culture of accountability and teamwork. This role offers numerous opportunities for career development, including pathways to become an Operating Partner where six-figure incomes are attainable. With extensive education support such as free English-language learning, no-cost college-level courses, and reduced-tuition degree programs, Whataburger invests heavily in your professional growth. The company also provides a robust benefits package including medical, dental, vision, disability, retirement plans, and various discounts and rewards to enhance your overall experience as an employee.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • ability to stand for up to 10 hours
  • ability to lift up to 55 pounds
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to successfully obtain it during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • ability to multitask
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires learn quickly and seasoned pros improve
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running smoothly

Job Criteria

Experience

Mid Level (3-7 years)


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