Whataburger logo

Restaurant Shift Leader - Unit 791

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.25 - $14.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain renowned for its made-to-order burgers and exceptional customer service. Founded in 1950, Whataburger has grown exponentially to become a staple in communities across the southern United States, distinguished by its commitment to quality, bold flavor, and a unique family-oriented culture. Whataburger prides itself on fostering a workplace where employees—whom they call Family Members—are valued for their contributions and are encouraged to grow both professionally and personally. The company emphasizes integrity, teamwork, and leadership, providing a dynamic environment rich with opportunities for career advancement and skill development. With its welcoming atmosphere and focus on operational excellence, Whataburger remains a favorite among customers and a preferred employer for many seeking a fulfilling career in the fast-food industry.

The role of Shift Leader at Whataburger is essential in maintaining the smooth daily operations of the restaurant and ensuring an excellent customer experience. As a Shift Leader, you will act as the driving force behind each shift, collaborating closely with the Restaurant Manager team to execute operational standards, lead and motivate the team, and keep the restaurant running efficiently. This position offers competitive weekly pay and flexible scheduling options including day, night, evening, and overnight shifts, making it ideal for those seeking adaptable work hours. Beyond compensation, Whataburger supports its Shift Leaders with paid time off, 401(k) match programs, comprehensive medical, dental, and vision benefits, as well as career development programs designed to pave pathways toward leadership roles that can earn six-figure incomes.

A key part of your role will be coaching and training Family Members, helping new hires quickly develop necessary skills while encouraging seasoned employees to continue advancing. You will champion food safety, workplace safety, and sanitation standards, ensuring compliance at all times. Your leadership will foster a positive work culture rooted in teamwork, accountability, and open communication. Operational responsibilities include managing food and labor costs, supporting sales goals, overseeing inventory processes, and seamlessly transitioning shifts to maintain high service standards. This position also provides opportunities for the Shift Leader to participate in leadership sessions, business meetings, and additional training activities, further enhancing career growth potential. Whataburger’s family-oriented environment and comprehensive employee benefits create a supportive atmosphere where you can thrive and make a meaningful impact every day.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • Have experience coaching or leading teams
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • Experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Ability to obtain ServSafe Food Certification or existing certification
  • Leadership skills and ability to work in a fast-paced environment
  • Open availability including nights, weekends, holidays, and variable hours

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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