Whataburger Restaurants logo

Restaurant Shift Leader - Unit 724

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development and growth opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its commitment to quality, customer service, and community engagement. Established in 1950, Whataburger has grown into a staple in the fast-food industry, celebrated for its signature burgers and hospitality. As a company, Whataburger emphasizes bold leadership, integrity, and teamwork, creating an environment where employees are encouraged to grow personally and professionally. The organization offers a supportive workplace culture that values collaboration, recognizes achievements, and promotes career advancement from within.

The Shift Leader role at Whataburger is a crucial position that ensures the restaurant operates efficiently and effectively during each shift. As a Shift Leader, you will be the driving force behind operational excellence, supporting your team, and maintaining high standards of quality, service, and cleanliness. Your leadership will inspire and motivate Family Members—Whataburger’s employees—to develop their skills and confidence, fostering a positive work environment where everyone can succeed together. This role involves partnering closely with the Restaurant Manager team to strengthen leadership capabilities, support business goals, and manage daily operations with precision and care.

Whataburger offers competitive weekly pay and flexible schedules across various shifts, including day, night, evening, and overnight options. Additional benefits include paid time off, a 401(k) program with company matching up to 4%, and comprehensive medical, dental, and vision insurance. Employees also have access to short-term and long-term disability benefits, a scholarship program through the Whataburger Family Foundation for dependents, hardship grant assistance, and valuable education support such as free English-language learning and no-cost college-level courses with reduced tuition degree pathways. Other perks include discounted meals, wireless service discounts, computer and software discounts, gym memberships, awards and recognition programs, and retirement celebrations.

As a Shift Leader, your daily responsibilities will include leading and mentoring your team to uphold top-tier operational standards, coaching new and seasoned employees alike, managing food and labor costs, ensuring safety and sanitation compliance, and fostering a culture of accountability and teamwork. This role demands strong communication skills, the ability to multi-task during busy periods, and a commitment to maintaining a positive work atmosphere. This leadership position offers a clear career path, including opportunities to advance to an Operating Partner role where six-figure salaries are attainable.

Working at Whataburger means being part of a family where every member is valued and where your efforts make an impact. Employees enjoy a dynamic, supportive work environment where growth is nurtured, challenges are embraced, and success is a shared achievement. Whether you’re just starting your career or looking to take the next step in leadership, Whataburger provides the training, resources, and opportunities to help you move forward boldly and confidently in your professional journey.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours
  • lift up to 55 lbs
  • meet physical demands
  • have experience coaching or leading teams
  • have strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • ability to multitask effectively
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members, helping new hires get up to speed and seasoned pros improve
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to ensure smooth restaurant function

Job Criteria

Experience

Mid Level (3-7 years)


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