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Restaurant Shift Leader - Unit 645

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development and growth opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
Awards and recognition programs
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its iconic burgers, distinctive flavor, and commitment to quality since 1950. Operating primarily in the Southern United States, Whataburger has built a reputation for serving freshly made, customizable burgers paired with exceptional customer service. As a company, Whataburger prides itself on fostering a warm and supportive work culture that encourages leadership development, teamwork, and growth opportunities. The brand is dedicated to investing in its employees, offering robust career paths, comprehensive benefits, and educational support programs. Employees at Whataburger are valued as family members, and the company emphasizes the importance of integrity, heart, and collaboration in every aspect of its operations.

The role of a Shift Leader at Whataburger is a pivotal position that acts as the driving force behind the smooth and efficient functioning of restaurant shifts. This leadership role involves managing day-to-day restaurant operations while ensuring the highest standards of quality, cleanliness, and customer service. The Shift Leader acts as a mentor and coach to team members, referred to as Family Members, helping new hires quickly acclimate and experienced employees hone their skills. By leading with energy and positivity, the Shift Leader fosters a culture of teamwork and accountability, encouraging all team members to perform at their best.

As a Shift Leader, you will collaborate closely with the Restaurant Manager to develop your leadership capabilities and operational expertise. You will be responsible for monitoring sales performance, controlling food and labor costs, maintaining inventory accuracy, and upholding food safety and workplace safety standards. This role requires balancing multiple priorities in a fast-paced environment, from managing the flow of customer orders to providing guidance during busy rushes. The position offers a flexible schedule with day, night, evening, and overnight shifts available to accommodate diverse availability.

Compensation for the Shift Leader position is competitive, supplemented by a comprehensive benefits package that supports your health, financial security, and professional growth. Whataburger offers paid time off, 401(k) plan matching, medical, dental, and vision insurance, as well as disability coverage. The company also provides unique opportunities for educational advancement, including free English-language learning and reduced tuition degree programs, plus scholarships and hardship grants through the Whataburger Family Foundation. Other perks include discounted meals, wireless service discounts, gym memberships, and recognition programs celebrating employee achievements.

Working at Whataburger means becoming part of a team that values bold leadership and the spirit of moving forward together. The Shift Leader role is ideal for those who thrive in energetic, team-oriented environments, are passionate about mentoring others, and seek a clear path for career advancement within a respected and growing brand. Whether leading your home restaurant or supporting nearby locations, this role provides ample opportunity to develop your skills, make impactful decisions, and grow your career toward a six-figure income as one of Whataburger's Operating Partners. Join Whataburger and turn your leadership potential into real results, all while serving up great food and a memorable customer experience.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Ability to stand up to 10 hours and lift up to 55 lbs
  • Experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • Experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or ability to obtain during training
  • Ability to work flexible shifts including days, nights, evenings, overnights, weekends, and holidays
  • Excellent leadership and interpersonal skills

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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