
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarships
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a beloved American fast-food restaurant chain renowned for its distinctive and delicious burgers. Founded in 1950, Whataburger has grown into a cultural icon, especially in Texas and the southern United States, with a commitment to quality, operational excellence, and community involvement. The company prides itself on fostering a friendly, inclusive atmosphere where employees and customers alike feel valued and appreciated. Whataburger emphasizes leadership development, operational efficiency, and customer service, making it a highly sought-after place to work for those passionate about food service and team dynamics. The company offers competitive pay and comprehensive benefits designed to support employees' well-being and professional growth. Located at 435 W Valencia Rd, Tucson, AZ, this position is part of a network of restaurants that together provide a consistent and superior customer experience.
The role of Shift Leader at Whataburger is an excellent opportunity to be the driving force behind a restaurant's smooth operation. As a Shift Leader, you are responsible for managing shifts to ensure quality service, cleanliness, and operational standards are met consistently. You will act as a coach and mentor for Family Members, helping new team members quickly adjust and seasoned employees continually improve their skills. This role demands strong leadership during busy periods, fostering teamwork and positive workplace culture. The Shift Leader supports goals related to food and labor costs, sales performance, and inventory management, ensuring that the restaurant operates efficiently and profitably. This position requires close partnership with Restaurant Managers, enabling you to sharpen leadership abilities and build operational expertise.
Whataburger offers competitive weekly pay with flexible scheduling options, including day, night, evening, and overnight shifts. Benefits include paid time off, a 401(k) match up to 4%, and comprehensive medical, dental, and vision coverage. Additionally, employees have access to short-term and long-term disability benefits, career development programs with a clear progression pathway, and scholarship opportunities through the Whataburger Family Foundation. Staff enjoy discounted meals, wireless service discounts, computer and software savings, fitness and gym memberships, regular awards and recognition, and a retirement celebration program. This role also involves engagement in the broader Whataburger community through meetings and leadership training sessions. The position requires open availability, the ability to stand for long periods, and physical readiness to handle lifting requirements. Customer service skills, teamwork, and a commitment to maintaining food safety and sanitation standards are essential.
Whataburger’s culture is built on integrity, service with heart, collaboration, and bold leadership. The Shift Leader plays a pivotal role in reinforcing these values and driving the restaurant’s success. Whether you are starting your leadership journey or looking to advance your career in food service management, Whataburger provides the tools, training, and opportunities to succeed and grow. If you are ready to make an impact, elevate your leadership skills, and contribute to a dynamic team, the Shift Leader position at Whataburger offers a rewarding and exciting pathway forward.
The role of Shift Leader at Whataburger is an excellent opportunity to be the driving force behind a restaurant's smooth operation. As a Shift Leader, you are responsible for managing shifts to ensure quality service, cleanliness, and operational standards are met consistently. You will act as a coach and mentor for Family Members, helping new team members quickly adjust and seasoned employees continually improve their skills. This role demands strong leadership during busy periods, fostering teamwork and positive workplace culture. The Shift Leader supports goals related to food and labor costs, sales performance, and inventory management, ensuring that the restaurant operates efficiently and profitably. This position requires close partnership with Restaurant Managers, enabling you to sharpen leadership abilities and build operational expertise.
Whataburger offers competitive weekly pay with flexible scheduling options, including day, night, evening, and overnight shifts. Benefits include paid time off, a 401(k) match up to 4%, and comprehensive medical, dental, and vision coverage. Additionally, employees have access to short-term and long-term disability benefits, career development programs with a clear progression pathway, and scholarship opportunities through the Whataburger Family Foundation. Staff enjoy discounted meals, wireless service discounts, computer and software savings, fitness and gym memberships, regular awards and recognition, and a retirement celebration program. This role also involves engagement in the broader Whataburger community through meetings and leadership training sessions. The position requires open availability, the ability to stand for long periods, and physical readiness to handle lifting requirements. Customer service skills, teamwork, and a commitment to maintaining food safety and sanitation standards are essential.
Whataburger’s culture is built on integrity, service with heart, collaboration, and bold leadership. The Shift Leader plays a pivotal role in reinforcing these values and driving the restaurant’s success. Whether you are starting your leadership journey or looking to advance your career in food service management, Whataburger provides the tools, training, and opportunities to succeed and grow. If you are ready to make an impact, elevate your leadership skills, and contribute to a dynamic team, the Shift Leader position at Whataburger offers a rewarding and exciting pathway forward.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma/GED preferred or equivalent experience
- Be able to meet business needs with open availability, including overnights, weekends, and holidays
- Maintain dependable attendance
- Ability to stand for up to 10 hours and lift up to 55 lbs
- Experience coaching or leading teams
- Strong customer service, communication, and multitasking skills
- Possess ServSafe Food Certification or ability to obtain during training
Job Qualifications
- High school diploma or GED preferred or equivalent experience
- Experience coaching or leading teams
- Strong customer service skills
- Strong communication skills
- Ability to multitask
- ServSafe Food Certification or ability to obtain during training
- Ability to stand for up to 10 hours
- Ability to lift up to 55 lbs
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- Coach, train, and motivate Family Members
- Support goals related to food cost, labor cost, sales performance, and basic inventory processes
- Uphold food safety, workplace safety, sanitation, and compliance requirements
- Foster teamwork, communication, accountability, and a positive work culture
- Prepare, lead, and transition shift operations
- Assist at neighboring locations and participate in business meetings and leadership sessions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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