Whataburger Restaurants logo

Restaurant Shift Leader - Unit 592

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Whataburger is a well-established American fast-food restaurant chain, famous for its made-to-order burgers and commitment to quality customer service. Founded in 1950, Whataburger has grown into an iconic brand with locations across various states, known for its friendly atmosphere and strong community presence. The company prides itself on fostering a family-oriented environment where employees, referred to as Family Members, are supported and encouraged to develop their skills and build fulfilling careers in the restaurant industry. Whataburger continues to invest in leadership development, operational excellence, and employee well-being, creating a workplace culture that values collaboration, integrity, and a passion for food.

The Shift Leader role at Whataburger is a pivotal position designed for motivated individuals who want to advance within the fast-food operations sector. This role combines hands-on management with leadership coaching, providing an opportunity to strengthen skills in team management, operational control, and customer experience enhancement. Shift Leaders are responsible for running shifts efficiently by managing resources, motivating team members, and ensuring compliance with company standards related to food safety, quality, and cleanliness. They work closely with restaurant managers to cultivate a positive work environment and help Family Members grow both personally and professionally.

As a Shift Leader, you will experience a dynamic work environment where each shift presents new challenges and opportunities to lead by example. The role expects you to handle multitasking effectively during busy periods, communicate clearly with your team about goals and expectations, and maintain high standards in both service and food preparation. Additionally, this position is about fostering teamwork, promoting accountability, and ensuring a safe and welcoming atmosphere for customers and employees alike.

Whataburger offers competitive weekly pay and flexible scheduling options, including day, night, evening, and overnight shifts, accommodating various lifestyle needs. The company provides a comprehensive benefits package such as paid time off, 401(k) matching, medical, dental, and vision insurance, as well as short-term and long-term disability coverage. Career development is a high priority, with clear pathways leading to leadership roles that can reach six-figure incomes. Employees also benefit from educational support programs, including free English language courses, no-cost college-level courses, tuition reduction pathways, and scholarship opportunities for dependents.

Unique perks include discounted meals for employees and guests, wireless service discounts, computer and software discounts, gym membership deals, and recognition awards that celebrate hard work and dedication. Whataburger embraces an inclusive and diverse workplace, upholding equal employment opportunities for all applicants and employees regardless of protected characteristics. This makes Whataburger not only a place to work but a place to grow, belong, and contribute meaningfully to a nationally recognized brand.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • ability to multitask effectively
  • possession of ServSafe Food Certification or ability to obtain during training
  • prior experience in fast-food or restaurant operations preferred

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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