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Restaurant Shift Leader - Unit 585

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
flexible schedule
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Gym membership

Job Description

Whataburger is a beloved American fast-food restaurant chain renowned for its made-to-order burgers and exceptional customer service. Founded in 1950, Whataburger has built a strong reputation for quality food and a welcoming atmosphere where teamwork and leadership flourish. The company prides itself on fostering a positive work culture that emphasizes integrity, collaboration, and growth opportunities for its employees. With a commitment to serving hearty meals and creating a family-like environment, Whataburger stands out as an employer of choice within the fast-food industry.

The Shift Leader role at Whataburger is a pivotal position within the restaurant team, responsible for maintaining seamless shift operations and ensuring that quality, service, and cleanliness standards are consistently met. This position offers the unique chance to lead and develop a team, fostering a supportive and motivating environment where Family Members can thrive and enhance their skills. Shift Leaders act as the driving force that keeps the restaurant operating efficiently, especially during busy periods, by energizing team members, supporting sales and cost goals, and enforcing food safety and workplace standards.

As a Shift Leader, you will work closely with the Restaurant Manager team, sharpening your leadership capabilities and developing shift-management expertise that will equip you for future advancement within Whataburger. The position allows for flexible scheduling across day, night, and overnight shifts, accommodating various availability needs. Additionally, Whataburger offers competitive weekly pay along with a comprehensive benefits package, including paid time off, a 401(k) match up to 4%, and medical, dental, and vision insurance. Employees also have access to wellness perks such as disability benefits, educational support including free English-language learning and college-level courses, and discounts on meals, wireless services, computers, and gym memberships.

This role is ideal for someone who is passionate about leadership and teamwork, possesses strong communication skills, and is eager to contribute to a positive workplace culture. The Shift Leader will be responsible for coaching new and experienced team members, ensuring compliance with food safety regulations, and managing daily operational goals related to food cost, labor cost, and inventory. With a clear career path to potential six-figure earnings as an Operating Partner, Whataburger empowers Shift Leaders to grow professionally and make a lasting impact within the community they serve.

Working as a Shift Leader at Whataburger means joining a company that values every team member's contribution and provides ongoing opportunities for development, recognition, and celebration. The role offers not just a job but a career that challenges and rewards, supporting employees as they move forward boldly toward their professional goals.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • ability to multitask
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members, helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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