
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a beloved American fast-food restaurant chain renowned for its commitment to providing delicious, high-quality burgers and exceptional customer service since its founding in 1950. Headquartered in Texas, Whataburger has grown into a prominent player in the quick-service restaurant industry, known for its iconic menu, welcoming atmosphere, and dedication to its employees and communities. The company deeply values integrity, teamwork, and leadership development, making it a favored employer for those seeking a vibrant career in the food service industry.
As a leader in the hospitality sector, Whataburger offers a dynamic work environment where employees are empowered to grow both personally and professionally. This culture of growth and opportunity is highlighted in the role of Shift Leader, a pivotal position ensuring every shift runs smoothly while delivering a memorable customer experience.
The Shift Leader position at Whataburger is more than just a supervisory role; it’s a chance to cultivate leadership skills while managing day-to-day restaurant operations. As a Shift Leader, you become the key driver of operational excellence, managing quality standards, service, cleanliness, and team dynamics during your shifts. This role involves close collaboration with the Restaurant Manager team, providing hands-on coaching and mentoring to Family Members to nurture their skill development and confidence. You champion the culture of teamwork, accountability, and open communication, fostering a positive workplace where every member can thrive.
Shift Leaders are entrusted with overseeing crucial aspects such as food safety, sanitation compliance, labor and food cost controls, and inventory processes. This responsibility ensures that the restaurant not only meets but exceeds performance goals while maintaining the highest standards of safety and quality. The role demands a proactive and solutions-oriented mindset, as Shift Leaders turn challenges into opportunities to improve operations and customer satisfaction.
Aside from operational management, the role provides inspiring career advancement opportunities. Whataburger offers a clear growth path for Shift Leaders aiming for higher management roles and pursuing long-term career success. With competitive weekly pay, flexible scheduling options across all shifts (day, night, evening, overnight), and comprehensive benefits including medical, dental, vision, short-term and long-term disability, the position is financially rewarding and supportive of work-life balance.
Additionally, Whataburger emphasizes employee well-being and enrichment through programs like the Whataburger Family Foundation Scholarship Program, hardship grants, education support with free English-language learning and low-cost college-level courses, as well as discounts on meals, wireless services, tech products, and fitness memberships. Employees are recognized and celebrated regularly, reinforcing a culture that values dedication and hard work.
Located in Tallahassee, FL, this Shift Leader role invites applicants who are at least 18 years old with a high school diploma or equivalent, who bring leadership experience, strong customer service skills, and the ability to meet physical demands. The position offers employment with full inclusion and non-discrimination policies, adhering to federal guidelines including participation in the E-Verify program.
Joining Whataburger as a Shift Leader means entering a family-oriented, growth-focused environment where your leadership impact is valued and your professional development is a priority. You’ll engage daily in meaningful work that shapes customer experiences and strengthens team culture, all while advancing your career in a respected and iconic brand.
As a leader in the hospitality sector, Whataburger offers a dynamic work environment where employees are empowered to grow both personally and professionally. This culture of growth and opportunity is highlighted in the role of Shift Leader, a pivotal position ensuring every shift runs smoothly while delivering a memorable customer experience.
The Shift Leader position at Whataburger is more than just a supervisory role; it’s a chance to cultivate leadership skills while managing day-to-day restaurant operations. As a Shift Leader, you become the key driver of operational excellence, managing quality standards, service, cleanliness, and team dynamics during your shifts. This role involves close collaboration with the Restaurant Manager team, providing hands-on coaching and mentoring to Family Members to nurture their skill development and confidence. You champion the culture of teamwork, accountability, and open communication, fostering a positive workplace where every member can thrive.
Shift Leaders are entrusted with overseeing crucial aspects such as food safety, sanitation compliance, labor and food cost controls, and inventory processes. This responsibility ensures that the restaurant not only meets but exceeds performance goals while maintaining the highest standards of safety and quality. The role demands a proactive and solutions-oriented mindset, as Shift Leaders turn challenges into opportunities to improve operations and customer satisfaction.
Aside from operational management, the role provides inspiring career advancement opportunities. Whataburger offers a clear growth path for Shift Leaders aiming for higher management roles and pursuing long-term career success. With competitive weekly pay, flexible scheduling options across all shifts (day, night, evening, overnight), and comprehensive benefits including medical, dental, vision, short-term and long-term disability, the position is financially rewarding and supportive of work-life balance.
Additionally, Whataburger emphasizes employee well-being and enrichment through programs like the Whataburger Family Foundation Scholarship Program, hardship grants, education support with free English-language learning and low-cost college-level courses, as well as discounts on meals, wireless services, tech products, and fitness memberships. Employees are recognized and celebrated regularly, reinforcing a culture that values dedication and hard work.
Located in Tallahassee, FL, this Shift Leader role invites applicants who are at least 18 years old with a high school diploma or equivalent, who bring leadership experience, strong customer service skills, and the ability to meet physical demands. The position offers employment with full inclusion and non-discrimination policies, adhering to federal guidelines including participation in the E-Verify program.
Joining Whataburger as a Shift Leader means entering a family-oriented, growth-focused environment where your leadership impact is valued and your professional development is a priority. You’ll engage daily in meaningful work that shapes customer experiences and strengthens team culture, all while advancing your career in a respected and iconic brand.
Job Requirements
- Be at least 18 years of age
- possess a high school diploma or GED preferred or equivalent experience
- be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- ability to stand up to 10 hours
- lift up to 55 lbs
- meet physical demands
- experience coaching or leading teams
- strong customer service, communication and multitasking skills
- possess ServSafe Food Certification or ability to successfully obtain and pass exam during training
Job Qualifications
- High school diploma or GED preferred
- experience coaching or leading teams
- strong customer service skills
- effective communication skills
- ability to multitask
- ServSafe Food Certification or ability to obtain
- leadership capability
- experience in fast-paced environment
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- coach, train, and motivate Family Members to develop skills and build confidence
- support goals related to food cost, labor cost, sales performance, and basic inventory processes
- uphold food safety, workplace safety, sanitation, and compliance requirements
- foster teamwork, communication, accountability, and a positive work culture
- prepare, lead, and transition shift operations to ensure seamless restaurant performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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